Accounts Receivable Analyst I
amerisafe inc•DeRidder, LA
•Onsite
About The Position
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, LA. In this position you will provide assistance to policyholders with premium reporting and account inquiries. You must demonstrate the ability to actively listen to customer questions and concerns and provide a polite and professional response, and rely on instructions and pre-established guidelines to perform the functions of the job.
Requirements
- Requires a working knowledge of Word and Excel
- Basic typing and computer skills
- Excellent understanding of the English language
- High School diploma
Nice To Haves
- Collections or customer service experience is preferred, but not mandatory
- Positive attitude
Responsibilities
- Accurate entry of payroll information received from the policyholder
- Routine outbound/inbound courtesy telephone calls to customers to ensure receipt of billings/invoices
- Routine outbound/inbound calls to agents regarding account detail
- Works closely with coordinator to determine course of action to resolve delinquent status of account balances
- Reconciliation of account balances
- Prepares written correspondence to the policyholder regarding account detail
- Reviews the collection worksheet weekly to ensure timely collection efforts
- Monitors accounts for timely cancellation issuance
- Issues timely notification of account status for submission to independent bureaus and NCCI
- Performs additional assignments and special projects as requested by supervisor
- Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
