Accounts Receivable Administrator

Fidelity Building Services Group • Newport News, VA

2d

About The Position

Masters Mechanical is seeking a detail-oriented and organized Accounts Receivable Administrator to support our accounting and service operations teams. This role is responsible for preparing and processing invoices, assisting with accounts receivable functions, and providing administrative support to ensure smooth day-to-day operations. The ideal candidate is highly organized, communicates well with internal teams and customers, and can work collaboratively with the Service Department to quickly resolve invoicing discrepancies and billing issues.

Requirements

• Previous experience in invoicing, accounts receivable, bookkeeping, or administrative support preferred
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Ability to communicate professionally with customers, technicians, project managers, and internal staff
• Proficiency with Microsoft Office, especially Excel and Outlook
• Ability to prioritize tasks and work in a fast-paced environment
• High school diploma or equivalent required

Nice To Haves

• Experience in the construction, mechanical, HVAC, or service industry is a plus
• Experience with accounting or ERP software preferred
• Team-oriented and dependable
• Problem solver with strong follow-through
• Comfortable working with multiple departments
• Able to manage deadlines and shifting priorities
• Positive attitude and willingness to learn

Responsibilities

• Prepare, review, and process customer invoices accurately and in a timely manner
• Support accounts receivable activities including payment tracking, collections follow-up, and account reconciliation
• Work closely with the Service Department to resolve invoicing discrepancies, missing documentation, and billing questions
• Verify work orders, purchase orders, time entries, and supporting documentation before invoicing
• Maintain customer records and ensure billing information is accurate and up to date
• Respond to customer inquiries regarding invoices, payments, and account status
• Assist with filing, data entry, document management, and other administrative office tasks
• Support month-end billing and reporting processes
• Maintain confidentiality of financial and customer information
• Provide general back-office administrative support as needed

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Opportunity for growth within a growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED