Accounts Receivable Administrator - Admin Bldg. 2

East Penn Manufacturing - Deka Batteries•Topton, PA

10d•Onsite

About The Position

Are you a detail-oriented professional who enjoys solving problems, working with customers, and making an impact on business operations? We are seeking an Accounts Receivable Administrator to join our team. In this role, you will manage customer account activity, investigate payment discrepancies, collaborate with cross-functional teams, and help drive process improvements that support exceptional customer service and financial accuracy. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working with data, and takes pride in providing outstanding support to both internal and external customers.

Requirements

Associate degree in Business Administration, Accounting, Finance, or a related field; or equivalent combination of education and experience.
Previous experience in Accounts Receivable, Accounting, Finance, or a related business environment.
Strong analytical and problem-solving skills.
High attention to detail and accuracy.
Ability to prioritize tasks, manage multiple responsibilities, and work independently.
Excellent interpersonal and communication skills with the ability to work effectively with customers and cross-functional teams.
Basic accounting knowledge and understanding of Accounts Receivable processes.
Proficiency with Microsoft Office, including Outlook and Excel (formulas, lookups, and data analysis functions).
Strong customer service mindset and professional demeanor.

Nice To Haves

Experience working with ERP or accounting software systems.
Experience identifying process improvements and implementing efficiencies.
Previous experience supporting audits, system conversions, or continuous improvement initiatives.

Responsibilities

Manage assigned customer accounts and ensure payments, credits, corrections, rebates, and account activity are processed accurately and efficiently.
Research and resolve customer payment discrepancies, deductions, unmatched payments, and billing disputes in a timely manner.
Monitor and update payment discrepancies daily and process adjustments as needed.
Investigate payment issues and categorize discrepancies according to established procedures.
Work closely with internal departments to communicate discrepancies and obtain necessary approvals for resolution.
Respond to customer inquiries related to statements, invoices, credits, payments, and account balances.
Contact customers regarding payment applications and account-related questions.
Support daily reconciliation, cash application, account transfers, redistributions, and other accounting processes.
Monitor and maintain the Invoice Correction Log (ICL), processing corrections and documenting changes within invoicing systems.
Assist warehouse personnel and other internal stakeholders with account-related questions and system processes.
Provide training and guidance on accounting processes and procedures when needed.
Partner with internal teams to identify opportunities for improved efficiency, automation, and process optimization.
Participate in audits, system implementations, departmental projects, and other special assignments as needed.

Benefits

Competitive pay based on experience and qualifications
Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
401K Savings Plan with company match and a 3% employer contribution
9 paid company holidays, 2 paid personal holidays, and 10 paid vacation days annually
Employee assistance program
Fitness Discounts
Promotional opportunities
Stable employment with a growing manufacturing organization
Opportunities for skills development and career advancement
Comprehensive safety training and ongoing professional development
Team-oriented work environment with diverse and challenging projects