Accounts Receivable Admin

Dilling Heating, Cooling, Plumbing & Electrical•Charlotte, NC

1d•$18 - $22•Onsite

About The Position

Ready to Elevate Your Career? Join Dilling Heating, Cooling, Plumbing & Electrical as an Accounts Receivable Admin! At Dilling Heating, Cooling, Plumbing & Electrical, we’re more than just a workplace, we’re a community. Step into a welcoming environment where you’ll have your own personalized workspace and be greeted by a supportive management team invested in your success. Collaboration, transparency, and growth are at the heart of what we do, ensuring your ideas are valued and your career goals encouraged. With clear paths for advancement and ongoing training and coaching, your effort directly impacts your success. Join a team that rewards your hard work and supports your journey every step of the way.

Requirements

High school diploma or equivalent required
2+ years of experience in accounts receivable, collections, or billing
Strong Microsoft Excel proficiency
Excellent communication and negotiation skills
Organized, detail-oriented, and comfortable juggling multiple priorities
Customer-first mentality with a solutions-focused approach

Nice To Haves

associate or bachelor’s degree in accounting, finance, or a related field preferred
Experience with backlog cleanup is a plus
ServiceTitan CRM experience preferred

Responsibilities

Review and reconcile aged A/R balances, researching discrepancies and applying payments accurately
Prepare and post A/R adjustments, write-offs, and payment corrections
Proactively call on, manage, and collect on overdue accounts
Initiate customer contact for outstanding payments and negotiate payment arrangements when needed
Coordinate with the collections team to escalate delinquent accounts appropriately
Process a variety of payment types (credit card, checks, ACH, online) and apply them to the correct accounts
Investigate and resolve payment discrepancies in a timely manner
Partner with internal teams to resolve customer issues related to billing and account status
Generate aging reports and follow up on outstanding balances
Maintain clean, accurate, and up-to-date records of all A/R transactions