Accounts Receivable Accounting Assistant

Brown & Brown Insurance•St. Petersburg, FL

4d•Onsite

About The Position

Responsible for providing accounting and accounts receivable support by accurately processing payments, researching and resolving account discrepancies, assisting with collections activities, and maintaining positive working relationships with agents and internal business partners. Ensures the accuracy of financial records through timely account analysis, reconciliation, and problem resolution while supporting departmental goals and service standards.

Requirements

High School Diploma or General Education Degree (GED); or one – three months related experience and/or training; or equivalent combination of education and experience.
Proficient with MS Office
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality.

Responsibilities

Posting daily cash deposits received in a variety of ways (EPAY/ACH/Lockbox/Physical Checks etc..).
Research and proper posting of misapplied/unapplied funds.
Research and resolve credits on account either through proper application or refund processing.
First outreach regarding past due/bad debt collections.
Assisting with DNOC/Cancellation processing and follow-ups.
Applying and contacting agents and/or underwriting with discrepancies.
Assisting with corrections and day-to-day accounting issues with underwriting teams.
Answering questions from agents regarding balances & working with them on getting issues resolved.
Cross-trained in accounting functions to help fill-in covering vacations, illness, or any other absence.