Indianapolis, IN - Accounts Receivable (A/R) Supervisor

Miller Pipeline • Clermont, FL

16d • Onsite

About The Position

Miller Pipeline is hiring an A/R Supervisor to supervise the accounts receivable team, as well as direct effective management of invoice processing, customer account management, cash applications, collections, and dispute resolution. This role will also implement process improvement initiatives that increase accuracy, efficiency, and timeliness of task completion.

Requirements

• 6+ years’ experience in accounts receivable and/or a customer service supervisor position.
• Proficiency with ERP and CRM tools.
• Microsoft Office, especially Excel.
• Strong leadership and mentoring skills.
• Working knowledge of principles of finance, bookkeeping and accounting.
• Attention to detail, problem solving, and customer orientation.
• High school diploma or equivalent.

Nice To Haves

• Bachelor’s degree in business management, finance, or a related field from an accredited university.
• Professional work in a large company setting with exposure to managing multiple customer accounts, and interactions with internal and external customers.
• Ability to communicate data and performance measurements with upper management team.
• Advanced Excel modeling and PowerPoint.

Responsibilities

• Lead and support the full-cycle Accounts Receivable process, including invoice processing, customer account management, cash application, collections, dispute resolution, and reconciliation activities.
• Identify and implement opportunities to standardize, automate, and improve A/R processes to increase efficiency, accuracy, customer satisfaction, and cash conversion.
• Develop and monitor collections efforts and implement changes as needed to reduce past due receivable balances.
• Create and monitor A/R metrics to evaluate customer account performance, collections effectiveness, cash application, aging, billing accuracy, productivity, and individual team performance.
• Coordinate monthly meetings between A/R and WIP to review balances, identify issues, establish action plans, and provide appropriate documentation and communication to management and auditors.
• Support internal and external audit functions related to Accounts Receivable, including maintaining appropriate documentation and adherence to the company's internal control framework.
• Support the process improvement group with company-wide initiatives that may include both accounting and operational processes.
• Lead, coach, and develop A/R team members by establishing clear expectations, monitoring performance, providing feedback, identifying training needs, and supporting employee development.

Benefits

• Competitive wages and industry-leading benefits
• Growth opportunities for career advancement
• A team-oriented atmosphere centered around our core values of Safety, Quality, Commitment, and Reputation
• On-the-job work and safety training
• Employee recognition programs
• Employee Care Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED