Accounts Payable Temp

Coface Latina America•Princeton, NJ

6h•Hybrid

About The Position

To support the Accounts Payable function by managing AP-related queries from internal stakeholders, brokers, and policyholders, ensuring timely resolution, accurate broker reconciliations, and strong service levels.

Requirements

Attention to Detail: Ability to produce accurate and complete workpapers.
Analytical Thinking: Ability to investigate issues and explain account fluctuations.

Responsibilities

Act as the primary point of contact for Accounts Payable queries received via shared mailboxes, ticketing systems, or other communication channels.
Manage and resolve queries from brokers, policyholders, and internal stakeholders in a timely and professional manner.
Investigate discrepancies related to invoices, payments, credits, and remittances.
Ensure all queries are logged, tracked, and closed within agreed SLAs.
Escalate complex or aged queries appropriately and follow through to resolution.
Liaise with brokers and policyholders regarding payment status, remittances, outstanding balances, and reconciliations.
Perform broker reconciliations, identifying unmatched items, missing documentation, or posting errors.
Support the clearing of aged items and ensure accurate allocation of payments.
Assist with regular broker and vendor account reconciliations.
Investigate and resolve variances identified during reconciliations.
Maintain clear audit trails for all query resolutions and adjustments.
Ensure accurate master data usage and adherence to AP processes and controls.
Identify recurring issues and suggest improvements to reduce query volumes.
Support month-end activities where required, particularly related to open items and reconciliations.