Accounts Payable Support

Aston Carter • Minneapolis, MN

7d • $25 - $29 • Hybrid

About The Position

Join our team as an Accounts Payable Support Specialist, where you will play a vital role in resolving tickets, supporting Oracle/ServiceNow queue cleanup, and providing assistance to both internal and external customers. You will also facilitate timely escalation of issues and offer training and guidance on accounts payable procedures to support our operations and headquarters personnel. Utilize metrics to enhance training and improve customer satisfaction.

Requirements

• 1-5+ years of experience in Accounts Payable.
• Proficiency in ticket resolution.
• Knowledge of accounts payable processes, including 1099 and vendor setup.
• Strong customer service mindset as part of the vendor outreach team.
• Ability to work efficiently with Oracle (preferred) and ServiceNow (nice to have).

Nice To Haves

• Experience with Oracle is a strong plus.
• Experience with ServiceNow is a nice to have.
• Ability to handle supplier setups, vendor support, and ticket resolution.

Responsibilities

• Resolve tickets related to accounts payable issues efficiently.
• Support Oracle/ServiceNow queue cleanup.
• Provide support and guidance to internal and external customers.
• Escalate issues requiring second-level support to the Accounts Payable Supervisor.
• Deliver training and guidance on accounts payable procedures and processes.
• Utilize metrics to enhance training and improve customer satisfaction experience.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed