Accounts Payable Supervisor – Operations

Globus Medical•Collegeville, PA

3d•Onsite

About The Position

The Accounts Payable (AP) Supervisor – Operations is responsible for leading the day-to-day accounts payable operations supporting the company’s operational (i.e. direct-inventory) purchasing activities. This role oversees the accurate and timely processing of purchase-order-related invoices, ensures compliance with established procure-to-pay controls, and drives resolution of invoice, receiving, pricing, and purchase-order exceptions. The AP Supervisor partners closely with Procurement/Supply Chain and Receiving/Operations to ensure that purchases of operational and direct materials are properly ordered, received, invoiced, matched, approved, and paid. The role also identifies opportunities to improve processes, reduce manual work, strengthen controls, and improve the overall supplier payment experience.

Requirements

Bachelor’s degree in Accounting, Finance, Business, Supply Chain, or a related field preferred.
4+ years of progressive Accounts Payable or Procure-to-Pay experience.
1–3 years of supervisory or team leadership experience preferred.
Strong understanding of purchase-to-pay and procure-to-pay processes.
Experience with purchase orders, receiving, three-way matching, invoice processing, and exception resolution.
Experience supporting operational, manufacturing, distribution, medical device, healthcare, or other inventory-intensive environments preferred.
Strong understanding of AP controls, invoice approvals, vendor management, and payment processes.
Experience working with an ERP system and AP/invoice-processing technology.
Strong Excel/data analysis skills.
Demonstrated ability to identify process issues, perform root-cause analysis, and implement improvements.
Strong communication and stakeholder-management skills.
Ability to manage competing priorities in a deadline-driven environment.

Nice To Haves

Experience with direct materials, inventory, or operational purchasing.
Experience with high-volume AP environments.
Experience with automated invoice processing and electronic workflows.
Experience with ERP platforms such as SAP, Oracle, Microsoft Dynamics, NetSuite, or similar systems.
Experience with three-way match, goods receipt/invoice receipt processes, or GR/IR reconciliation.
Experience developing AP KPIs, dashboards, and operational reporting.
Experience supporting ERP implementations, system upgrades, or AP automation initiatives.

Responsibilities

Supervise daily AP activities related to operational and direct-inventory purchases.
Lead, coach, and develop AP team members responsible for invoice processing, exception management, vendor inquiries, and payment activities.
Establish priorities, monitor workloads, and ensure invoices and exceptions are processed within established service-level expectations.
Review team performance, identify training needs, and establish procedures that promote accuracy, consistency, and efficiency.
Serve as an escalation point for complex AP issues and supplier payment concerns.
Oversee the end-to-end AP process for operational and direct-inventory purchases, from purchase order through invoice processing and payment.
Ensure invoices are accurately matched against purchase orders and receiving records in accordance with company policies.
Monitor and resolve three-way match exceptions involving: Quantity discrepancies, Pricing discrepancies, Missing or inaccurate purchase orders, Missing receipts, Partial receipts, Duplicate invoices, Freight and other invoice charges, Tax discrepancies, Vendor master or payment issues.
Partner with Procurement/Supply Chain and Receiving/Operations to resolve exceptions and prevent recurring issues.
Ensure appropriate documentation and approvals are maintained for invoices that require manual intervention or exception processing.
Monitor open receiving and invoice discrepancies and drive timely resolution.
Maintain effective AP procedures, controls, and workflows for operational purchasing.
Ensure compliance with company policies related to purchasing, invoice approval, payment authorization, and segregation of duties.
Identify control gaps and recommend improvements to reduce financial and operational risk.
Support internal and external audits by providing documentation, reconciliations, and process information.
Monitor AP aging, invoice holds, unapplied items, and other key operational metrics.
Help establish and maintain standardized procedures and work instructions for AP activities.
Serve as a primary escalation point for supplier invoice and payment issues related to operational purchases.
Partner with Procurement and Operations to address recurring supplier issues, including pricing, PO compliance, invoicing, and receiving discrepancies.
Communicate with vendors regarding invoice status, payment issues, account discrepancies, and required documentation.
Develop strong working relationships with internal stakeholders to improve PO, receiving, and invoicing compliance.
Provide visibility to Finance and business leaders regarding significant AP issues, trends, risks, and process bottlenecks.
Support timely and accurate reconciliation of AP transactions related to operational and direct-inventory purchases.
Review AP aging and investigate unusual or unresolved balances.
Assist with month-end and year-end close activities, including accruals, invoice cutoffs, GR/IR or receiving-related reconciliations, and outstanding invoice analysis as applicable.
Ensure transactions are properly coded and recorded in accordance with accounting policies.
Identify potential duplicate payments, overpayments, incorrect charges, and other financial discrepancies.
Analyze AP processes to identify opportunities to improve efficiency, accuracy, and scalability.
Lead or support initiatives to automate invoice processing, matching, approvals, exception management, and reporting.
Reduce manual processing and unnecessary touchpoints across the procure-to-pay lifecycle.
Develop and monitor KPIs related to invoice processing, exception rates, cycle time, aging, first-pass match rates, and payment accuracy.
Use data and root-cause analysis to identify recurring operational issues and implement sustainable solutions.
Support system enhancements, ERP improvements, workflow changes, and AP technology initiatives.
Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role.
Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties.