Accounts Payable Specialist

Citizens, Inc.•Austin, TX

10d•Onsite

About The Position

Citizens, Inc. is seeking an Accounts Payable Specialist to join our accounting team. The right candidate will possess high attention to detail and the ability to interact with all levels of staff and management. Citizens, Inc. is a publicly traded company (NYSE: CIA) that has maintained a listing on the New York Stock Exchange since 2002. Operating through our insurance subsidiaries, we strategically offer traditional insurance products in niche markets to capitalize on competitive advantages. With a dedicated team of employees located in Austin, Louisiana and a global network of agents, our reach extends to Latin America, Central America, and Asia.

Requirements

3-5 years of progressive experience in Accounts Payable operations
Associate or bachelor's degree in accounting, or a related field, or an equivalent combination of education and relevant experience
Working knowledge of disbursement processes, including checks, wire transfers, and ACH payment
Hands-on experience with ERP systems (e.g. Oracle Fusion Cloud), including invoice entry and validation, vendor maintenance, and payment processing
Experience with end-to-end invoice processing, including invoice coding, 2-way/3-way matching, and resolving exceptions with internal teams and vendors
Proven ability to communicate professionally and effectively with vendors and internal stakeholders to resolve invoice and payment issues in a timely manner
Proficiency in Microsoft Office applications, with advanced Excel skills
Strong written and verbal communication skills, along with effective interpersonal abilities

Nice To Haves

Experience in a general accounting or finance office environment
Working knowledge of month-end close activities related to Accounts Payable, including accrual support and account reconciliations
Strong understanding of internal controls (SOX a plus), segregation of duties, and confidentiality when handling vendor banking and payment information

Responsibilities

Process daily disbursements and ensure accuracy, completeness, and timeliness of all payments
Perform payment reversals, rejections, and returns in accordance with internal workflow
Process wires, ACH, and internal bank transfers
Process commission payments and ensure settlement amounts are accurate and fully supported
Maintain accurate, up-to-date agent and vendor account information
Review payment activity to identify irregularities or anomalies and proactively investigate discrepancies, seeking clarification as needed
Track, manage, and respond to inquiries from internal stakeholders and external vendors
Maintain accurate vendor and agent master data, including W-9 collection, payment terms, and banking details, in compliance with internal controls and documentation standards
Maintain and reconcile accounts payable ledger accounts to ensure accuracy and alignment with financial records
Crosstrain with other members of the team or functional areas within the department to provide coverage and support
Perform additional job-related duties and participate in special projects as needed to support team objectives