Accounts Payable Dispute Specialist

US Electrical Services•Middletown, CT

11d•Hybrid

About The Position

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry. USESI is looking for a motivated and enthusiastic Accounts Payable Dispute Specialist to manage the full lifecycle of vendor inventory invoice disputes, chargebacks, unbilled returns, and credit balances. In this role, you will investigate issues, identify root causes, work directly with vendors to reach resolutions, and ensure matters are resolved promptly and professionally. This position will be located in our Middletown, CT location.

Requirements

3+ years in Accounts Payable or Receivables, vendor relations, or similar finance operations role
Advanced Excel (XLOOKUP, VLOOKUP, pivot tables)
Working knowledge of inventory flows and 3-Way matching
Strong negotiation skills with external vendors and internal stakeholders
Ability to work independently to prioritize urgent items
Ability to multitask, prioritize, and deliver in a high‑volume environment

Nice To Haves

Associates degree or higher preferred
Hands‑on experience with Epicor Solar Eclipse (or comparable ERP/AP module) preferred
Experience with JIRA or another ticketing/workflow system preferred
Experience with automated Account payable invoice systems preferred

Responsibilities

Investigate vendor debit memos; substantiate, dispute, and recover funds as appropriate.
Track product returns and ensure timely issuance of credit memos.
Compare vendor statements to Eclipse data, flag missing/duplicate items, determine root cause, and drive posting or corrective action.
Analyze old un-billed items where inventory has been received or returned with no vendor receipt. Process write‑offs in line with company policy.
Work through vendor credit balances and secure refunds or apply credits to open invoices.
Update vendor contact information and working with vendors to ensure they have the correct contact for invoice delivery. Vendor cleanup to ensure there are no duplicates or active vendors not in use.
Partner with Procurement, Receiving, Inventory Control, and Accounting to resolve recurring issues and improve upstream processes.
Draft/refine SOPs, always be looking for better systems and processes to improve the Accounts Payable process flow.
Other tasks and Projects assigned.