Accounting Technician III

State of North Carolina•Wake Forest, NC
•$45,999 - $55,576•Hybrid

About The Position

This position functions as a specialized Accounting Technician within the Remittance Processing and Other Accounts Receivable Branch of the North Carolina Department of Health and Human Services’ Office of the Secretary. It supports billing, collections, remittance processing, and other accounts receivable activities for ten DHHS divisions, including Central Administration. The role uses judgment and accuracy to ensure receipts and sales are recorded in accordance with generally accepted accounting principles (GAAP) and GASB requirements. It also provides customer service and information to businesses and individuals regarding outstanding debt. The position is eligible to be hybrid and requires onsite reporting in Raleigh, North Carolina. The position is funded in part through federal funds.

Requirements

  • Associate’s degree in Accounting from an appropriately accredited institution and two years of experience in accounting; or high school diploma or GED and four years of experience in accounting work; or an equivalent combination of education and experience.

Nice To Haves

  • Experience understanding and applying general accounting principles and concepts, including billing, establishing accounts receivable, and collection processes.
  • Experience balancing and reconciling accounts.
  • Experience gathering and reporting accounting data with accuracy and attention to detail.
  • Experience working with financial systems and tools such as NCFS and Excel, and modern accounting platforms.
  • Ability to maintain effective working relationships with coworkers, division and agency representatives, and the public.

Responsibilities

  • Support billing and collection activities for ten DHHS divisions, including Central Administration.
  • Analyze payments received to ensure correct deposit information is provided to the Accounting Technician daily.
  • Assist with month-end balancing of the North Carolina Financial System, Cash Management, and Business Works, as well as daily log and account distribution.
  • Maintain information about the type of money received, NCFS accounting distribution, and contact names.
  • Refer delinquent accounts to external agencies, including the Wake County District Attorney, state-contracted collection agencies, the Department of Justice, and the Department of Revenue Debt Setoff Program.
  • Maintain cash receipts logs.
  • Support daily depository, billing, and collection processes.
  • Assist the supervisor with preparing special reports upon request.
  • Handle miscellaneous billing between divisions, salary overpayments, and payment-plan setup for outstanding debts.
  • Provide customer service and information to businesses and individuals concerning outstanding debt.
  • Ensure receipts and sales are recorded accurately in accordance with GAAP and GASB.

Benefits

  • Health insurance options
  • Standard and supplemental retirement plans
  • NCFlex program benefits
  • Paid vacation leave
  • Paid sick leave
  • Paid community service leave
  • Paid parental leave for eligible employees
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