Accounting Technician III

State of North Carolina•Wake County, NC
•Hybrid

About The Position

The Accounting Technician III is a specialized accounting position within the Remittance Processing and Other Accounts Receivable Branch of the North Carolina Department of Health and Human Services, Office of the Controller. The role supports billing, collections, cash receipts, and daily depository processes for ten DHHS divisions, including Central Administration. It requires judgment and accuracy to ensure receipts and sales are recorded in accordance with generally accepted accounting principles (GAAP) and GASB requirements. The position uses NCFS, ACTS, Excel, and Business Works, and provides customer service and information to businesses and individuals concerning outstanding debt. The role is eligible for a hybrid arrangement and requires onsite reporting in Raleigh, North Carolina. The position is funded in part through federal funds.

Requirements

  • Associate degree in accounting from an appropriately accredited institution and two years of accounting experience; or high school diploma or GED and four years of accounting work experience; or an equivalent combination of education and experience.
  • Use judgment and accuracy to ensure receipts and sales are recorded in accordance with GAAP and GASB.

Nice To Haves

  • Knowledge of General Accounting Principles (GAAP) and experience with balancing and reconciliations.
  • Ability to gather, analyze, and report routine accounting data with strong accuracy and attention to detail.
  • Experience with accounts receivable processes and use of an accounting system.
  • Strong oral and written communication skills to effectively obtain and convey information.

Responsibilities

  • Perform billing and collection activities for ten DHHS divisions, including Central Administration.
  • Analyze payments received and ensure correct deposit information is provided to the Accounting Technician daily.
  • Assist with month-end balancing of the North Carolina Financial System, Cash Management, and Business Works, as well as daily log and account distribution.
  • Maintain information about types of money received, NCFS accounting distribution, and contact names.
  • Refer delinquent accounts to external agencies, including the Wake County District Attorney, state-contracted collection agencies, the Department of Justice, and the Department of Revenue Debt Setoff Program.
  • Maintain cash receipts logs.
  • Support daily depository, billing, and collection processes.
  • Assist the supervisor in preparing special reports upon request.
  • Handle miscellaneous interdivisional billing, salary overpayments, and payment-plan setup for outstanding debts.
  • Provide customer service and information to businesses and individuals concerning outstanding debt.
  • Record receipts and sales accurately in accordance with GAAP and GASB.

Benefits

  • Health insurance options
  • Standard and supplemental retirement plans
  • NCFlex program with pre-tax benefits
  • Paid vacation leave
  • Paid sick leave
  • Paid community service leave
  • Paid parental leave for eligible employees
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