Accounting Tech II - Medical Biller (Greensboro) - #00004480

Guilford County • 1203 Maple Street Greensboro, NC

6d • Onsite

About The Position

Performs independent technical work in the billing and collection of healthcare services provided by the Health Department. Responsibilities include reviewing encounters for billing accuracy, validating charges and coding, submitting claims to Medicare, Medicaid (NCTracks), and commercial insurance carriers, resolving claim denials and rejections, posting and reconciling payments, managing accounts receivable, and providing customer service regarding patient billing inquiries. Work requires knowledge of medical billing regulations, insurance guidelines, electronic health records, and revenue cycle processes to ensure accurate and timely reimbursement while maintaining compliance with federal, state, and payer requirements.

Requirements

• Graduation from high school or equivalency and three years of experience in bookkeeping or accounting support work.
• Knowledge of established bookkeeping and accounting principles and techniques to standard and specialized accounting transactions.
• Knowledge of the concepts and practices of governmental fund accounting.
• Knowledge of office practices and procedures sufficient to plan, organize, and review the work of subordinate office support personnel.
• Knowledge of effective interpersonal skills sufficient to communicate, both orally and in writing, with others within and outside the organization to which assigned.
• Ability to understand and independently apply and interpret specific laws, departmental rules, and regulations for verifying, processing, and maintaining records and documents.
• Ability to summarize and compile narrative and numerical materials including verifying accounting documents and forms for accuracy and completeness.
• Ability to organize, maintain, and process agency records and prepare standard financial statements and reports from the books and records.
• Ability to establish effective work relationships with all levels of personnel within and outside the agency to which assigned.
• Ability to independently answer routine verbal or written inquiries on the status of accounts.
• Ability to use a calculator, typewriter, CRT terminal, and personal computer as required by the position.

Nice To Haves

• Bachelor's Degree
• 1+ years of medical billing experience in EMR in a Public Health setting

Responsibilities

• Enter charges, review encounters for completeness, and submit electronic and paper claims to Medicare, Medicaid (NCTracks), and commercial insurance carriers in a timely manner.
• Review encounter documentation and superbills to verify accurate diagnosis (ICD-10-CM), procedure (CPT/HCPCS), modifiers, and billing requirements prior to claim submission.
• Research, correct, appeal, and resolve denied, rejected, or underpaid claims by working with providers, clinical staff, registration, and insurance carriers to maximize reimbursement.
• Calculate patient responsibility based on insurance coverage and sliding fee schedules, generate patient statements, process payments, and respond to billing inquiries.
• Monitor outstanding accounts receivable, reconcile payments, post remittance advices (ERAs/EOBs), identify payment discrepancies, and follow up on unpaid claims to ensure timely reimbursement.
• Review insurance eligibility, coordination of benefits, and payer requirements to ensure accurate billing and reduce claim denials.
• Ensure billing activities comply with federal and state regulations, payer guidelines, HIPAA, and agency policies.
• Utilize the agency's electronic health record and billing systems to document, track, and resolve billing activities.

Benefits

• Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation.
• A work environment that is free from discrimination of any kind.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED