This position serves as a subject matter expert for university payment card, e-commerce, and enterprise payment systems. The role supports the administration, configuration, and ongoing management of enterprise payment solutions used by university departments. The specialist will assist stakeholders with implementing and maintaining payment services, analyze operational issues, and coordinate with internal and external partners to identify and implement solutions. Responsibilities include monitoring business processes and system activity, recommending operational improvements, and serving as a functional resource for enterprise payment applications. The role also involves coordinating with technical teams and service providers to resolve issues, support enhancements, and improve business processes. Additionally, the position supports compliance activities related to payment processing and financial operations, maintains required documentation, monitors vendor compliance, and assists with reviews of business processes, controls, and operational practices. Collaboration with stakeholders to identify and address risks, strengthen internal controls, and support policy, procedure, and training initiatives is key. The role provides support for banking and merchant services operations, assists with financial transactions, reconciliations, reporting, and related activities, and supports departmental initiatives focused on operational effectiveness, customer service, and continuous process improvement. The specialist will also provide guidance and support to university departments regarding payment-related questions, business processes, and system usage, and contribute to the development of training materials and user documentation. Finally, the role involves working collaboratively with various university departments, technical teams, financial professionals, vendors, and service providers to support enterprise payment operations, analyze information, identify opportunities for improvement, and contribute to projects that enhance the efficiency, effectiveness, and security of university business processes.
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Job Type
Full-time
Career Level
Mid Level