Accounting Specialist SR

Brown & Brown Insurance

1d•Onsite

About The Position

The Commissions Specialist is responsible for processing accurate and timely payments for commission or sales incentive programs. You’ll be a subject matter expert to less experienced teammates for all lines of business, distributions, systems, processes, products and methods. You’ll also conduct commission or sales incentive audits and serve as a liaison for sales partners in resolving commission and sales incentive-related operation issues. You’ll also support Technology partners in development/rollout of new commission projects. Assuring adherence to both regulatory and internal controls around the processing and payment of commissions.

Requirements

Five or more years of work experience in commissions and/or sales incentive administration, financial services or related field.
Proven knowledge of commission and/or sales incentive payment processes.
Understands commission/sales incentive plan designs (i.e. targets, measures, etc.).
Working knowledge of the compliance rules.
Strong verbal and written communications.
Strong analytical skills to research and evaluate complex payment process issues.
Strong decision-making skills to evaluate alternatives and help develop solutions.
Strong organization and planning skills to set priorities and plan work.

Nice To Haves

Undergraduate degree in business administration, accounting, finance or related field preferred.
Previous leadership experience.

Responsibilities

Process commission or sales incentive payments for multiple lines of business according to provisions in the commission/sales incentive plan.
Research and resolve complex/non-routine processing corrections/exceptions requiring an in-depth knowledge of complex procedural and system processes.
Complete quality checks on work processed by other teammates and provides appropriate reporting to leadership for review.
Assists leadership and other areas with inquiries regarding commission processing.
Serve as a subject matter expert for all lines of business, distributions, systems, processes, products and methods.
Serves as subject matter expert when working with Technology Solutions to ensure the smooth, transparent, accurate and timely payment of commission. This will also include UAT testing, training team members and following up with any defects that may occur.
Receive and respond to calls from teammates regarding complex commission or sales incentive-related processing problems.
Assist with phone coverage when necessary.
Interact with internal and external customers to analyze and resolve non-routine/complex payment inquiries and disputes.
Complete commission or sales incentive audits and communicate results to both internal and external customers.
Document and maintain compliance with commission controls, identify any control failures and work to bring areas back into compliance if failures occur.
Perform research and provide requested details to appropriate parties as required by Internal Audits, contracted outside auditing firms, Compliance, Legal, as well as regulatory auditors.
Prepare monthly/quarterly commission and sales incentive payment summary reports for management.
Analyzes trends and consults with management regarding trends.
Assist in designing and modeling commission and sales incentive plans.
Resolve commission and sales incentive-related operation issues.
Provide day-to-day support, guidance and training to new or less experienced teammates.
Conduct analysis to identify training opportunities and procedural changes and make recommendations to team leader as needed.
May perform other duties as assigned.