Accounting Specialist I - Payment Systems

Community West Credit UnionKentwood, MI
Hybrid

About The Position

Grow your Career with Community West! At Community West Credit Union, we believe in people helping people. For over 50 years, we’ve proudly served our West Michigan communities with integrity, personalized care, and a commitment to making financial lives better. If you’re looking for a place where your work truly matters—and where you’re supported, valued, and encouraged to grow—your next career step is right here! We don’t just offer a job; we offer a workplace you can be proud of.

Requirements

  • 1-3 years of financial institution experience or related work experience.
  • Associate’s degree in accounting, or a related degree; or equivalent relevant work experience.
  • Knowledge of accounting functions, general ledger reconciliation, payment systems, and transaction processing principles.
  • Proficient in Microsoft Outlook, Word, and Excel.
  • Ability to communicate clearly and effectively, both verbally and in writing.
  • Strong attention to detail, including research and reporting skills.
  • Ability to research and solve problems efficiently.

Responsibilities

  • Daily balancing, reconciliation, and exception processing for payment systems, including share drafts, branch checks, credit cards, online payments, Real-Time Payments (RTP), and CO-OP Shared Branch transactions.
  • Research, resolve, and process payment-related discrepancies, adjustments, chargebacks, rejected transactions, returned items, and check corrections from internal and external partners, including the Federal Reserve and Alloya.
  • Prepare, post, and reconcile accounting entries related to payment operations, card services, ATM and debit card activity, disputes, settlement accounts, and assigned general ledger accounts.
  • Monitor and maintain ACH and electronic payment activity, including Notification of Change (NOC) verification, account maintenance, and backup support for ACH stop payments and account-to-account (A2A) transaction verification.
  • Assist with monthly accounting functions, including general ledger reconciliations, reclassifications, variance analysis, and month-end close activities.

Benefits

  • 401(k) eligibility at 90 days
  • Generous PTO starting in your first year
  • Casual, comfortable dress code
  • Healthy work/life balance
  • Investment in growth opportunities
  • Opportunities for a hybrid work schedule after training
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