Accounting Clerk

Horseshoe Bay Resort • New Orleans, LA

2h

About The Position

The Accounting Clerk supports accounts receivable operations, including billing and invoicing, payment application and collections, account reconciliation and reporting, guest and client support, and financial recordkeeping. The role prepares invoices for group bookings, events, corporate accounts, and direct billing clients; reviews transactions and charges for accuracy; and ensures receivables are properly coded and documented. It also monitors outstanding balances, communicates with clients about payments, prepares accounts receivable reports and statements, and assists with month-end closing and revenue reconciliation.

The Accounting Clerk resolves billing questions and disputes, coordinates with Sales, Front Office, Events, and Finance, and maintains relationships with clients, vendors, and internal stakeholders. The position maintains financial documentation in accordance with company and brand standards, follows accounting policies and internal controls, supports audit requirements, and safeguards sensitive financial information.

Requirements

• 1–2 years of accounting or accounts receivable experience, preferably in hospitality.
• Strong knowledge of billing procedures, folio management, and payment applications.
• High attention to detail, accuracy, and organization.
• Excellent communication and customer service skills.
• Ability to manage deadlines and multiple tasks.
• High school diploma or equivalent required.
• Ability to sit for extended periods and work at a computer.
• Occasionally lift or move files or office supplies up to 20 lbs.

Nice To Haves

• Hospitality accounting or accounts receivable experience.
• Proficiency with hotel PMS and accounting software such as Opera, Delphi, M3, Sage, or similar.
• Associate degree in accounting or finance.

Responsibilities

• Prepare and issue invoices for group bookings, events, corporate accounts, and direct billing clients.
• Review daily transactions, folios, and charges for accuracy before posting.
• Ensure proper coding and documentation for receivables.
• Apply payments, deposits, credit card charges, and wire transfers to the appropriate accounts.
• Monitor aging reports and follow up professionally on past-due balances.
• Communicate with clients regarding outstanding invoices and payment arrangements.
• Reconcile accounts receivable ledgers to ensure all payments are accounted for.
• Prepare daily, weekly, and monthly accounts receivable reports and statements.
• Assist with month-end closing and revenue reconciliation.
• Resolve billing inquiries or disputes promptly and courteously.
• Coordinate with Sales, Front Office, Events, and Finance to verify charges and documentation.
• Maintain strong relationships with corporate clients, vendors, and internal stakeholders.
• Maintain organized financial files and documentation according to company and brand standards.
• Ensure compliance with accounting policies, internal controls, and audit requirements.
• Safeguard sensitive financial information and follow confidentiality protocols.

Benefits

• Highly competitive wages.
• An exceptional benefit plan for eligible associates and family members.
• 401K matching program for eligible associates.
• Flexible scheduling.
• Discounts with Crescent-managed properties in North America for associates and family members.
• Health and wellness programs.
• Learning and development opportunities.
• Travel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED