Accounting Clerk

E11EVEN Club Hotel & Residences • Miami, FL

1d • Onsite

About The Position

The Accounting Clerk is responsible for ensuring that payroll processing, cash handling, and accounts receivable processing and collections are completed accurately and on time. The role supports hotel financial operations by processing payroll and deposits, maintaining cashier banks and petty cash, preparing financial reports, and assisting with customer credit and collection activities. The position also helps maintain internal controls, responds to customer inquiries, supports guest satisfaction, and follows hotel policies and operating standards.

Requirements

• High school diploma or equivalent and/or related experience in a hotel or related field preferred.
• Proficiency in Windows and company-approved spreadsheet and word-processing applications.
• Ability to communicate effectively verbally and in writing with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to understand and apply complex information and data from various sources.
• Ability to maintain confidentiality.
• Must maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.
• Must be able to show initiative and anticipate guest or operational needs.
• Must maintain regular attendance in accordance with scheduling and hotel standards.
• Must maintain a high standard of personal appearance and grooming, including wearing the proper uniform and nametag.
• Sedentary work requiring exertion of up to 10 pounds occasionally and negligible force frequently or constantly to move objects.
• Flexible and long hours are sometimes required.

Nice To Haves

• College courses in an associate field preferred.

Responsibilities

• Maintain the time and attendance system and process payroll information on daily, weekly, bi-weekly, semi-monthly, and monthly schedules.
• Review payroll inputs and outputs for accuracy and appropriateness.
• Prepare and communicate financial reports by required due dates.
• Retrieve and process deposits according to hotel standards.
• Maintain cash and change supplies and provide cash or change to departments as needed.
• Prepare Cash Over/Short reports daily, monthly, and yearly.
• Issue and redeem cashier banks with Accounting Manager approval, audit banks as required, and maintain documentation.
• Process due backs promptly and maintain cashier contracts.
• Process petty cash receipts and reimbursements and inform management of policy deviations.
• Assist with establishing customer credit and processing credit applications, reference checks, credit limits, direct billing lists, deposit requirements, and related activities.
• Provide customers with accurate and timely invoices, statements, and schedules.
• Respond to customer inquiries promptly and communicate issues or disputes to appropriate supervisors.
• Maintain an organized collection process, including tracing, issuing letters, monitoring returned checks and chargebacks, making collection calls, and preparing bad debt write-offs.
• Monitor the guest ledger, advance deposit ledger, and related ledgers to ensure proper internal control.
• Inform management of unusual operational or financial events and significant deviations from policies and procedures.
• Help ensure overall guest satisfaction and support productive, safe, and efficient hotel operations.
• Attend required hotel meetings and trainings, maintain regular attendance and grooming standards, and comply with hotel policies.
• Identify problem areas and assist in implementing solutions; handle, anticipate, prevent, identify, and solve problems as needed.
• Cross-train in other hotel-related areas and maintain the confidentiality of information.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED