Accounting Administrator - A/R & Billing

RFNOW Inc.•Virden, MB

5d•Onsite

About The Position

We are seeking a detail-oriented and customer-focused Accounting Admin – Billing & A/R to join our Finance team. This role supports customer billing operations within the company’s billing platform, including account setup and maintenance, service configuration, promotional pricing, and payment processing. The position also assists with billing-related service tickets, collections support, and cross-functional coordination with operations and customer service teams. A key focus of this role is ensuring that billing and customer account information is accurately processed, maintained, documented, and recorded within company systems.

Requirements

3+ years of experience in billing, accounts receivable, accounts payable or office management
Strong attention to detail with a high level of accuracy
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Excellent written and verbal communication skills
Proficiency in Microsoft Excel and accounting/billing systems
Strong computer skills with the ability to quickly learn and adapt to new software systems and technologies
Ability to collaborate cross-functionally and resolve issues proactively
Detail-oriented and process-driven
Strong organizational and time-management skills
Customer-service mindset
Problem-solving and analytical ability
Accountability and follow-through
Professional and effective communication

Nice To Haves

Post-secondary education in Business Administration, Accounting, or a related field preferred

Responsibilities

Create and maintain customer account records within the billing system
Review and update service types, apply promotional pricing, and maintain accurate customer account information
Cross-reference customer contracts to verify services, pricing, terms, and promotions before billing begins
Ensure invoices are accurate and aligned with contractual agreements
Monitor billing cycles, including one-time and non-recurring charges, to ensure timely invoicing
Process payments, including EFTs, pre-authorized debits, credit cards, and bill payments, and update accounts accordingly
Create and manage service tickets for customer account follow-up
Resolve billing-related service tickets, including account updates and adjustments
Communicate discrepancies or missing information prior to invoice release
Serve as a point of contact for internal billing-related inquiries
Ensure proper documentation of contract changes and approvals
Monitor aging reports and assist with collection efforts as needed
Communicate with customers regarding invoice questions or discrepancies
Collaborate internally to resolve billing disputes in a timely manner
Contribute to the continuous improvement of billing workflows and internal controls
Support accuracy, efficiency, and compliance within billing operations