Accountant I, Third Party

University of Maryland Global Campus • Adelphi, MD

10d • Hybrid

About The Position

The Accountant I is an entry-level accounting role in the Third-Party unit of the Office of Student Accounts at the University of Maryland Global Campus. Under the supervision of the Third-Party Supervisor, the role performs complex clerical and accounting activities for third-party accounts, including posting tuition assistance, billing, invoicing, collecting accounts receivable, issuing refunds as necessary, and filing tuition assistance forms and invoices. The position ensures transactions comply with UMGC, State, and Federal policies and procedures and are recorded according to acceptable accounting standards and departmental quality-assurance standards.

The role administers assigned third-party payer accounts, reviews and processes financial documents, prepares reconciliations and financial reporting materials, maintains manual and automated records, and researches billing, receipt, and collection procedures. It also provides customer service to students, agencies, and internal staff through telephone, email, and a ticketing system, with inquiries addressed within one business day. The position is based in Adelphi, Maryland, with a hybrid work arrangement.

Requirements

• Bachelor’s degree from an accredited institution; the preferred program is Business Management, Finance, Accounting, Information Systems, or a related field.
• Two years of related experience.
• Knowledge of best practices, principles, theories, techniques, and methodology in the field, along with relevant federal, state, and local rules, regulations, programs, and policies for compliance.
• Ability to participate in developing unit policies and procedures.
• Ability to communicate work results clearly, orally and in writing, to clients and management.
• Ability to cooperate and work with others to strengthen and cultivate relationships.
• Ability to manage multiple assignments, plan work, and meet scheduled deadlines.
• Ability to apply analytical and organizational skills to complex assignments without clear precedents.
• Skill in acting as a liaison with external agencies, campuses, or other high-level contacts.
• Skill in using Microsoft Office software and the PeopleSoft financial system for advanced analysis and reporting.

Responsibilities

• Administer and maintain assigned third-party payer accounts, verifying transaction accuracy and consistent application of policies, procedures, and standards.
• Receive, analyze, and prepare internal and external reconciliations, exhibits, summaries, and databases used for financial reporting.
• Provide customer service by telephone, email, and ticketing system to students, agencies, and internal staff; respond to inquiries within one business day and troubleshoot issues appropriately.
• Ensure transactions comply with applicable authority, policies, and procedures and are recorded in accordance with acceptable accounting standards.
• Review and process routine financial documents, including invoices, vouchers, receipts, and reports, for accuracy and completeness.
• Maintain manual and automated recordkeeping systems; track, verify, and update records, files, and reports; enter, monitor, and correct data; and generate reports.
• Perform third-party accounting activities, including posting tuition assistance for military, private, and USM agencies; billing and invoicing; collecting third-party accounts receivable; processing refunds as necessary; and filing forms and invoices.
• Process and reconcile third-party transactions within one business day while meeting applicable policies, accounting standards, and quality-assurance standards.
• Research and provide overviews of procedures and programs for billing, receipt, and collection.
• Perform other job-related duties as assigned.

Benefits

• 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years); part-time rates are prorated.
• Health care coverage, including medical with vision, dental, and prescription plans for individuals and families, effective the first of the month following hire.
• Term life, accidental death and dismemberment, and long-term disability insurance.
• Flexible spending accounts for medical and dependent care expenses.
• Retirement plan choice between the Optional Retirement Program (ORP) and Maryland State Retirement and Pension System (MSRPS).
• Supplemental retirement plans, including 401(k), 403(b), 457(b), and Roth options; the university does not provide matching funds.
• Tuition remission for regular exempt staff; spouses and dependent children become eligible for undergraduate tuition remission after two years of service. Part-time tuition remission is prorated for eligible employees working at least 50 percent of the time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level