Accountant I, Third Party

University of Maryland Global Campus • Adelphi, MD

8d • Hybrid

About The Position

The Accountant I is an entry-level accounting role in the Third-Party unit of the Office of Student Accounts at the University of Maryland Global Campus. Based in Adelphi, Maryland, the position is hybrid and works under the supervision of the Third-Party Supervisor. The role supports third-party accounting by administering payer accounts, processing tuition assistance and related transactions, handling billing and receivables, and maintaining records and reporting. Transactions must follow UMGC, state, and federal policies and procedures and applicable accounting standards, with departmental quality-assurance standards observed.

The position provides customer service to students, agencies, and internal staff by phone, email, and ticketing system, with responses to inquiries within one business day. It also reviews financial documents, reconciles transactions and records, researches billing and collections procedures, and performs other job-related duties as assigned.

Requirements

• Two years of related experience.
• Knowledge of best practices, principles, theories, techniques, and methodologies in the field, as well as relevant federal, state, and local rules, regulations, programs, and policies for compliance.
• Ability to participate in developing unit policies and procedures.
• Ability to communicate work results clearly, orally and in writing, to clients and management.
• Ability to cooperate and work with others to strengthen and cultivate relationships.
• Ability to manage multiple assignments and plan to meet scheduled deadlines.
• Ability to apply analytical and organizational skills to complex assignments without clear precedents.
• Skill in acting as a liaison with key external agencies, campuses, or other high-level contacts.
• Skill using Microsoft Office software and the PeopleSoft financial system for advanced analysis and useful reporting.

Nice To Haves

• Bachelor’s degree from an accredited institution, preferably in Business Management, Finance, Accounting, Information Systems, or a related field.

Responsibilities

• Administer and maintain assigned third-party payer accounts, verifying transaction accuracy and consistent application of policies, procedures, and standards.
• Receive, analyze, and prepare internal and external reconciliations, exhibits, summaries, and assigned databases used for financial reporting.
• Provide customer service by telephone, email, and ticketing system to students, agencies, and internal staff; respond to inquiries within one business day and troubleshoot issues appropriately.
• Ensure transactions comply with applicable authorities, policies, and procedures and are recorded according to acceptable accounting standards.
• Review and process routine financial documents, including invoices, vouchers, receipts, and reports, checking mathematical accuracy and completeness.
• Maintain manual and automated record-keeping systems by tracking, verifying, and updating records, files, and reports.
• Input, monitor, and correct data in automated systems and generate reports.
• Post tuition assistance for military, private, and USM agencies; handle billing, invoicing, collections of related third-party receivables, payment refunds as needed, and filing of tuition assistance forms and invoices.
• Process and reconcile third-party transactions within one business day while following UMGC, state, and federal requirements and departmental quality-assurance standards.
• Research and provide overviews of procedures and programs related to billing, receipts, and collections.
• Perform other job-related duties as assigned.

Benefits

• 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years); part-time rates are prorated.
• Health coverage including medical, vision, dental, and prescription plans for individuals and families, effective the first of the month following hire.
• Term life insurance, accidental death and dismemberment insurance, and long-term disability insurance.
• Flexible spending accounts for medical and dependent care expenses.
• Choice of the Optional Retirement Program or Maryland State Retirement and Pension System.
• Supplemental retirement plans, including 401(k), 403(b), 457(b), and Roth options; the university does not provide matching funds.
• Immediate tuition remission for regular exempt staff; spouses and dependent children may qualify for undergraduate tuition remission after two years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level