Account Support Representative

BillionToOne • Missouri, MO

5d • Remote

About The Position

The Account Support Representative, Missouri is a field sales role focused on bringing BillionToOne’s prenatal diagnostic screening products to OBGYN clinics and maternal-fetal medicine practices. The representative delivers clinical information to external clients across the territory and to internal teams, and influences how the test is communicated to physicians and patients and how it evolves to meet market needs. The position reports to a Regional Manager - Prenatal.

The role centers on increasing utilization of the UNITY Fetal Risk Screen, developing the market, and building commercial relationships with healthcare professionals. The representative plans and executes territory growth, manages the product sales lifecycle, and identifies opportunities across OBGYN, MFM, genetic counseling, hospital, and Federally Qualified Health Center settings.

Requirements

• At least three years of outside field sales experience in healthcare, directly calling on providers within a specified geographic territory.
• Demonstrated successful sales track record and understanding of buyer and decision-maker types.
• Effective selling, listening, and presentation skills, with the ability to assess and respond to customer needs.
• Excellent written and verbal communication and organizational skills, including the ability to present effectively to internal and external customers.
• Effective time management and the ability to assess and prioritize opportunities.
• Self-motivated, flexible, results-oriented, and able to work independently; strong interpersonal and analytical skills and the ability to think strategically and execute tactically.
• Sense of urgency and focus on closing business.
• Ability to assess medical professionals’ and staff members’ needs, with a focus on consultative sales, logistics coordination, and problem solving.
• Strong desire to work in a startup environment and internal drive to succeed.
• Working knowledge and application of HIPAA laws, privacy, and ethics related to patient privacy and information.
• Values and ethics that support BillionToOne’s mission, goals, and professional code of conduct.
• Discretion and professionalism in handling patient and physician information and documentation.

Nice To Haves

• National sales awards.
• Experience in a startup environment.
• Women’s health background.
• Clinical laboratory experience.
• Convertible book of business.

Responsibilities

• Increase utilization of the UNITY Fetal Risk Screen and drive market development through direct sales to OBGYNs, MFMs, and Genetic Counselors.
• Identify, develop, and manage commercial relationships with medical key opinion leaders and other healthcare professionals.
• Prospect and cultivate new business while maintaining key relationships.
• Identify and capitalize on growth opportunities within the assigned region or geography, primarily in OBGYN, MFM, and genetic counseling clinics, as well as hospital systems and Federally Qualified Health Centers.
• Create and implement a strategic business plan to grow utilization in the assigned geography.
• Manage the full product sales lifecycle, including new business development and lead generation.
• Attend local tradeshows, industry conferences, and networking events.
• Deliver clinical information to external clients throughout the territory and internal teams.

Benefits

• Multiple medical benefit options; employee premiums are paid 100% for select plans, with dependents covered up to 80%.
• Sixteen weeks of paid Family Bonding Leave at 100% for eligible employees.
• Supplemental fertility benefits coverage.
• Retirement savings program with a 4% company match.
• Paid time off increases with tenure.
• Latest hardware, including a laptop, lab equipment, and facilities.
• Competitive base pay, equity options, and a corporate bonus program.
• Industry-leading company benefits, including free healthcare options, 401(k) match, and paid parental leave.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed