Account Support Representative

BillionToOne

6d • Remote

About The Position

The Account Support Representative, Missouri is a field sales role focused on bringing BillionToOne’s prenatal screening products to OBGYN clinics and maternal-fetal medicine practices. The representative delivers clinical information to external clients throughout the territory and to internal teams, and helps shape how the test is communicated to physicians and patients and how it evolves to meet market needs. The position reports to a Regional Manager - Prenatal.

Requirements

• At least three years of outside field sales experience in healthcare, directly calling on providers in an assigned geographic territory.
• A demonstrated successful sales track record and understanding of buyer and decision-maker types.
• Effective selling, listening, and presentation skills, with the ability to assess and respond to customer needs.
• Strong written and verbal communication and organizational skills, including the ability to present effectively to internal and external customers.
• Effective time management and the ability to assess and prioritize opportunities.
• Self-motivation, flexibility, results orientation, strong interpersonal and analytical skills, and the ability to think strategically and execute tactically.
• A sense of urgency and focus on closing business.
• Ability to assess medical professionals’ and staff members’ needs, with a focus on consultative sales, logistics coordination, and problem solving.
• Ability to work independently, an internal drive to succeed, and a strong desire to work in a startup environment.
• Working knowledge and application of HIPAA laws, privacy, and ethics related to patient privacy and information.
• Values and ethics that support BillionToOne’s mission, goals, and professional code of conduct.
• Discretion and professionalism when handling patient and physician information and documentation.

Nice To Haves

• Experience in a startup environment.
• Women's health background.
• Clinical laboratory experience.
• Convertible book of business.
• National sales awards.

Responsibilities

• Increase utilization of the UNITY Fetal Risk Screen and develop the market through direct sales to OBGYNs, MFMs, and genetic counselors.
• Identify, develop, and manage commercial relationships with medical key opinion leaders and other key healthcare professionals.
• Prospect and cultivate new business while maintaining key relationships.
• Identify and pursue growth opportunities within the assigned region, primarily in OBGYN, MFM, and genetic counselor clinics, as well as hospital systems and Federally Qualified Health Centers.
• Create and implement a strategic business plan to grow utilization in the assigned geography.
• Manage the full product sales lifecycle, including new business development and lead generation.
• Attend local tradeshows, industry conferences, and networking events.
• Deliver clinical information to external clients in the territory and internal teams.

Benefits

• Multiple medical benefit options, with employee premiums paid in full for select plans and dependents covered up to 80%.
• 16 weeks of paid Family Bonding Leave at 100% for eligible employees.
• Supplemental fertility benefits coverage.
• Retirement savings program with a 4% company match.
• Paid time off increases with tenure.
• Competitive base pay, equity options, and a corporate bonus program.
• Hardware and equipment, including a laptop, lab equipment, and facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed