Account Supervisor, Consumer Technology

Stagwell Global•New York, NY

9h•Hybrid

About The Position

As an Account Supervisor, you will focus on earned media, integrating AI platforms and products into culture through strategic announcements, events, and ongoing pitching. Your target press will span consumer (with a social-first emphasis), consumer tech, and creator communities. You will manage day-to-day operations and act as the primary client lead across both business units.

Requirements

B.A. in Public Relations, Journalism, Communications or the like.
Four (4) to six (6) years of experience in a public relations agency or similar position.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Ability to understand the clients’ business and relevant industry trends and use the information to develop strategic PR programs.
Ability to manage multiple accounts and projects.
Ability to train and mentor junior and mid-level staff.
Ability to effectively delegate work among account teams.
Ability to travel to client and event locations; meet with clients at their office locations/headquarters.
Demonstrate strong writing, editing, presentation and interpersonal communications skills.
Show integrity and good judgment when working with colleagues and clients.
Deal constructively with client and personnel situations.

Responsibilities

Lead earned-first communications to integrate products and platforms into cultural conversations (announcements, events, always-on pitching).
Target media across consumer, social-first channels, consumer tech, and creators/influencers.
Manage daily workflow, media outreach, and pitching strategy.
Serve as the primary client lead for both business units, ensuring alignment across teams and stakeholders.
Track coverage, measure impact, and optimize tactics to drive sustained visibility.
Drive effective implementation of multiple client PR programs.
Manage account teams and programs to deliver high-quality results on-time and on-budget.
Develop and oversee the account teams in writing press materials, client correspondence, traditional and social media strategy and outreach, client reports, etc.
Anticipate issues.
Delegate and assign work among team members.
Make recommendations for ways to meet client needs.
Serve as a representative of the client and agency on-site at client events.
Manage account financials: develop and manage budgets, fee estimates, out-of-pocket expenses, team hour allocations, billing, invoicing, etc.
Regularly monitor to ensure execution is profitable for the agency; regularly report budget status to agency management.
Provide analysis to clients of program results.
Develop strategic, creative ideas and tactical elements for client programs.
Serve as primary client contact and build/maintain strong relationships with key client personnel.
Accommodate and anticipate client needs; make recommendations to clients.
Respond to requests for information from clients in a timely manner.
Lead client calls, meetings, and presentations to the client; participate in client brainstorms.
Use metrics and analytics to provide insights and counsel to clients pertaining to programs and proposals.
Recognize and seek opportunities to grow client accounts; utilize relationships with clients to sell in incremental opportunities.
Maintain relationships with key contacts at traditional and social media outlets; leverage those relationships to obtain desired media coverage on behalf of the agency and/or clients.
Compile presentations for new business and business renewal proposals; participate in new business and/or business renewal pitches.
Participate in agency brainstorm sessions for client programs.
Serve as a senior leader on agency committees, as designated/asked; participate in and drive agency initiatives, visibility efforts and staff development.
Demonstrate an interest in the long-range health of the agency.
Represent the agency in professional associations; develop new professional contacts through participation in outside organizations.