Account Supervisor

VML • New York, NY

13h • $70,000 - $105,000 • Hybrid

About The Position

The Account Supervisor interacts with clients and internal partners as both an effective project steward and partner to clarify and develop project objectives, identify challenges, and guide strategy and metrics development. As such, the Account Supervisor should demonstrate an understanding of the client’s business (objectives, risks, and strategies) and its marketing goals, applying them to guidance for projects and to identify incremental growth opportunities. In this role, you will be responsible for both leading small to medium-sized projects and acting as day-to-day support on larger projects.

Requirements

• 5+ years account management experience.
• Experience leading a client's B2B marketing initiatives preferred.
• Experience driving marketing strategy within Enterprise Tech, Consumer Tech, Telecom, or complex B2B vertical markets (e.g., healthcare, education, retail, or finance) preferred.
• Exceptional presentation and storytelling skills, with the ability to translate complex technology solutions into compelling business benefits for senior-level client stakeholders.
• Ability to lead and communicate effectively with cross functional teams.
• Self-confident, flexible yet takes and defends positions.

Responsibilities

• Acts as the primary day-to-day client lead, proactively managing expectations, fostering trusted relationships, and taking full ownership of daily account operations with minimal supervision.
• Leverages strong interpersonal, organizational, and presentation skills to build cohesive relationships and work cross-functionally across a wide range of internal teams and disciplines.
• Think and operate with strategic orientation and task/project management.
• Lead cross-functional teams to oversee the execution of projects and deliverables, regularly informing supervisor/director on status and fostering cross-agency collaboration.
• Ensure operational excellence on the accounts and projects managed.
• Contributes to financial management responsibilities including reviewing project estimates, SOWs, projections, and billing for brands managed, review monthly billing spreadsheets with clients.
• Maintains a comprehensive understanding of the client’s business and industry; actively applies this knowledge to project execution to ensure all initiatives are steered by, and measured against, the client's core business objectives.
• Identifies new and inventive ways to contribute to and grow client business including thought leadership around areas of interest and new opportunities; MIP plan for brand/s managed.
• Participates in key client meetings including status meetings, briefings, legal reviews, cross-agency partner meetings, agency day, and VML presentations.

Benefits

• Group health coverage options (medical, dental, vision)
• Generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution)
• Variety of paid time off offerings
• Real-time feedback
• Growth-oriented mindset
• Plenty of training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed