Account Supervisor

VML•Nashville, TN
•$70,000 - $105,000•Hybrid

About The Position

We are looking for an energetic, proactive Account Supervisor to join our team dedicated to inspiring travelers to visit Tennessee. In this role, you’ll serve as a core partner for the Tennessee Tourism client, leading day-to-day account operations and cross-functional strategy. We need a strong team manager who can hit the ground running.

Requirements

  • 4 years of agency account management experience
  • Demonstrated experience managing people, delegating tasks, and working with cross-functional teams.
  • Proven ability to jump into projects immediately with minimal hand-holding.
  • Excellent communication and presentation skills for senior-level clients.

Nice To Haves

  • Action-Oriented & Adaptable: You jump right in, figure things out as you go, and maintain a "yes, and..." mindset through fast-moving campaign launches.
  • Empowering Leader: You know how to delegate without micromanaging, giving your team the room to deliver high-quality work.
  • Low Ego & Collaborative: You wear whatever hat is needed to help the team succeed and foster a supportive, open environment.

Responsibilities

  • Manage and empower junior team members.
  • Delegate responsibilities effectively to drive operational excellence and team growth.
  • Serve as a primary day-to-day client contact for Tennessee Tourism, understanding their business goals, travel trends, and marketing strategies.
  • Drive projects from brief to completion.
  • Oversee campaign execution, project estimates, monthly billings and status reporting.
  • Facilitate alignment across internal teams and specialized discipline leads.

Benefits

  • Competitive benefits package
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