Account Supervisor - Healthcare Marketing

Precision AQ

3h•$90,000 - $123,000•Remote

About The Position

Precision AQ - Market Access Marketing, is the top payer marketing agency in the country. We partner with global pharmaceutical and life sciences companies who are developing groundbreaking treatments to make medicines accessible and affordable. We excel at demonstrating the economic, clinical, and societal value of creative medical treatments to payers, providers, patients, and policymakers. At Precision, we will recognize your achievements and contributions. You will have the opportunity to learn from external training, provide mentorship, and work with cross-functional project teams. Plus, our advancement opportunities will allow you to realize your full potential. The Account Supervisor functions as a team leader and provides support through overseeing and coordination of projects. The Account Supervisor is responsible for assuring and maintaining client satisfaction as the primary client point of contact. The Account Supervisor serves as a liaison between client services leadership, strategy, and internal operations and is responsible for the success and profitability of all support projects.

Requirements

Bachelor’s degree in marketing, advertising, communications, or related subject
At least 3 years in an Account role within a pharmaceutical/medical communications company.
Daily client facing experience
Medical, legal, regulatory review experience is required

Responsibilities

Assume primary lead for the client upon client acceptance of proposal
Maintain and manage business opportunities with existing clients
Development of client agendas and slide presentations
Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction
Review and forward status/contact reports to client after each client contact
Develop project briefs and scope of work for clients and internal team members.
Provide direction to support team on all aspects of project management to ensure client expectations are met or exceeded
Manage projects by utilizing approved internal project briefs, proposal templates, and budget tools
Collaborate with internal team on overall project plan, objectives, milestones, and deliverables
Function as internal team leader ensuring all members of the team work together smoothly and effectively
Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels. Depending on size of team, potential for management and supervision of colleagues.
Conduct performance reviews, prepare development plan, and set goals for direct reports as applicable.
Must be able to execute and teach junior level Account team employees the following: development of client agendas, project status, financial reports, and contact report
Work with Client Services leadership and Strategy to help identify market opportunities that will further client business
Identify opportunities for organic growth within assigned accounts
Develop proposals, budgets, and reconciliations
Collaborate with all teams to ensure proposal development is accurate and all teams hours are captured (Traffic, Production, Creative, Clinical/Copy, Meeting Services, etc)
Monitor budgets including direct costs, labor costs, fee, and out-of-pocket expenses to ensure team members/direct reports are managing assigned budgeted labor hours and direct costs
Provide periodic budget status updates and communication with client
Ability to work central time hours
Adheres to PhRMA, FDA, OIG and ACCME guidelines
Demonstrate ownership and accountability for all agency procedures and workflow
Attend internal meetings with Sales, Client Services, Meeting Services, Traffic and other key personnel to discuss project status as required
Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for internal project teams to facilitate quality control
Contribute original ideas for tactical planning within assigned accounts