Account Supervisor

SCIRIS•Holmdel, NJ

1d•Hybrid

About The Position

Wedgewood Health is seeking an Account Supervisor to join their Account Services team in Holmdel, New Jersey. This is a hybrid role with a preference for candidates who can work from the Holmdel office two days per week, though remote consideration may be given to exceptional candidates with relevant experience. The Account Supervisor will be the day-to-day owner of the client relationship, acting as a liaison between clients and cross-functional agency teams. This role requires hands-on experience in pharmaceutical or medical advertising, with a solid understanding of the regulatory environment. The ideal candidate will be adept at managing client relationships, guiding execution, and ensuring work is delivered smoothly and compliantly, particularly through the MLR process. The role emphasizes collaboration, clear communication, and a solutions-oriented mindset, embodying Wedgewood's core values of Wonder, Truth, and Unity.

Requirements

Bachelor’s degree required
4 –7 years of experience in medical or pharmaceutical advertising
Working knowledge of the MLR process and healthcare promotional regulations
Strong client relationship and communication skills
Proven ability to collaborate across disciplines
Proficiency in Microsoft Office

Nice To Haves

Preference for candidates who can work from our Holmdel, NJ office two days per week.
Open to remote consideration for the right candidate with the appropriate healthcare advertising agency experience and a strong track record of collaboration.

Responsibilities

Develop Statements of Work (SOWs), estimates, budget trackers, monthly reconciliations, and invoicing, including approvals and revisions.
Demonstrate strong understanding of client phasing and internal forecasting.
Partner with senior account leadership and project management to ensure accurate project phasing and budget management.
Develop internal forecasts and work with teams to ensure financial targets are met.
Own the day-to-day client relationship, serving as a trusted and consistent point of contact.
Act as the liaison between clients and cross-functional agency teams (strategy, medical, creative, project management).
Build trust through transparent, timely communication and strong follow-through.
Lead client meetings and present tactical recommendations, with support from senior account and strategy partners as needed.
Weigh in on the content and execution of routed materials to ensure alignment with briefs.
Drive tactical planning and contribute to annual brand planning.
Identify opportunities for organic growth within existing client business.
Draft initial Quarterly Business Review (QBR) decks with oversight and ensure QBRs are scheduled annually.
Mentor and support junior team members in their development.
Bring a strong working knowledge of medical/pharmaceutical advertising to all aspects of the work.
Own and manage MLR submissions, including routing, documentation, review feedback, and revisions.
Partner with medical, legal, regulatory, and internal teams to ensure work is compliant and accurately executed.
Maintain an informed perspective on the brand, therapeutic category, and competitive landscape.
Develop a strong understanding of brand clinical data, messaging, and strategic imperatives.
Review creative work to ensure consistency in messaging, credibility, and brand alignment.
Collaborate across disciplines to deliver integrated, high-quality campaigns.