21GRAMS- Account Supervisor

Real Chemistry•Chicago, MA

2d•Hybrid

About The Position

Real Chemistry is looking for an Account Supervisor to join our growing team! 21GRAMS , part of Real Chemistry, is a full-service healthcare advertising agency built on the belief that healthcare should feel more human. We combine bold creativity, strategic rigor, and deep scientific understanding to create work that changes behavior, improves outcomes, and makes a meaningful impact on people's lives. Our culture is grounded in collaboration, curiosity, and a shared commitment to doing exceptional work. We believe in being good to each other while pushing ourselves to deliver ideas that move audiences, brands, and healthcare forward. We are seeking a dynamic and experienced individual to join our team as an Account Supervisor. The Account Supervisor will play a pivotal role in our organization, serving as a key liaison between our clients and internal teams. You will be responsible for overseeing the execution of client projects, ensuring that deliverables are completed on time, within budget, and to the highest standard of quality. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a keen understanding of client needs and objectives. This role can be remote within the United States or based in any of our U.S. office locations, including New York City, Boston, Chicago, or Philadelphia.

Requirements

Bachelor’s Degree in Business Administration, Marketing, Advertising, or related field
2-3 years of experience in Account Management
Strong understanding of pharmaceutical marketing regulations and guidelines (i.e., FDA regulations)
Strong leadership abilities with the capacity to motivate and inspire cross-functional teams
Excellent communication skills, both written and verbal, with the ability to articulate complex ideas and concepts effectively
Detail-oriented with strong organizational and time management skills, capable of managing multiple priorities in a fast-paced environment
Proficiency in Microsoft Office

Responsibilities

Serve as the primary point of contact for assigned client accounts, fostering positive relationships and addressing any client inquiries or concerns in a timely and professional manner
Collaborate with clients and internal teams to develop comprehensive strategies that align with client goals and objectives
Manage the day-to-day operations of client projects, including overseeing timelines, budgets, and resource allocation
Conduct regular meetings and presentations with clients to review project progress, discuss upcoming initiatives, and identify new opportunities for collaboration
Mentor and coach junior team members, providing guidance and support to foster their professional development and growth within the organization