21GRAMS- Account Supervisor

Real Chemistry•Boston, MA

7h•$90,000 - $100,000•Hybrid

About The Position

Real Chemistry is looking for an Account Supervisor to join their growing team. 21GRAMS, part of Real Chemistry, is a full-service healthcare advertising agency built on the belief that healthcare should feel more human. They combine bold creativity, strategic rigor, and deep scientific understanding to create work that changes behavior, improves outcomes, and makes a meaningful impact on people's lives. The Account Supervisor will play a pivotal role in the organization, serving as a key liaison between clients and internal teams. They will be responsible for overseeing the execution of client projects, ensuring that deliverables are completed on time, within budget, and to the highest standard of quality. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a keen understanding of client needs and objectives. This role can be remote within the United States or based in any of their U.S. office locations, including New York City, Boston, Chicago, or Philadelphia.

Requirements

Bachelor’s Degree in Business Administration, Marketing, Advertising, or related field
2-3 years of experience in Account Management
Strong understanding of pharmaceutical marketing regulations and guidelines (i.e., FDA regulations)
Strong leadership abilities with the capacity to motivate and inspire cross-functional teams
Excellent communication skills, both written and verbal, with the ability to articulate complex ideas and concepts effectively
Detail-oriented with strong organizational and time management skills, capable of managing multiple priorities in a fast-paced environment
Proficiency in Microsoft Office

Nice To Haves

Company values, Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I", genuinely resonate with how you work and lead.
Demonstrate the Real Chemistry Can mindset by approaching challenges with optimism, accountability, creativity, and a solutions-oriented attitude, always looking for ways to make a meaningful impact for our clients, colleagues, and communities.
Adaptable, resilient, and comfortable adjusting your scope, responsibilities, and priorities in a fast-paced, evolving environment.
Proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes.
Energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportunities to work smarter, and championing practical, responsible AI adoption that drives meaningful business impact.

Responsibilities

Serve as the primary point of contact for assigned client accounts, fostering positive relationships and addressing any client inquiries or concerns in a timely and professional manner
Collaborate with clients and internal teams to develop comprehensive strategies that align with client goals and objectives
Manage the day-to-day operations of client projects, including overseeing timelines, budgets, and resource allocation
Conduct regular meetings and presentations with clients to review project progress, discuss upcoming initiatives, and identify new opportunities for collaboration
Mentor and coach junior team members, providing guidance and support to foster their professional development and growth within the organization