Account Supervisor

M+C Saatchi Group•New York, NY

7h•$105,000 - $125,000

About The Position

We are seeking an experienced Account Supervisor to lead the delivery of complex communications campaigns. You will oversee projects end-to-end, manage client relationships, and drive high-quality creative and strategic output while mentoring junior team members. M+C Saatchi World Services is a specialist division of M+C Saatchi Group, the world’s largest independent communications network. Our specialists work in office hubs across six continents, grounding our global expertise in local nuance. We offer award-winning commercial communications capabilities, which are utilized by global organizations to address the world’s most complex problems across defence, development, diplomacy, homeland and national security, law and order, health, education, and the environment. We work with clients that want to help the hardest-to-reach, hardest-to-influence audiences. This includes a range of Western Government departments, such as DOS and USAID; partner governments, including the U.K. and Australia; and prominent IGOs/NGOs such as the U.N. We are a comms agency that works on behaviour change projects typically focused on issues related to Security, Defence and Stabilization. Whether it’s producing critically acclaimed feature films in Africa, to TV shows in the Middle East, to pop music videos in Asia, we have a record of leveraging creativity to access communities anywhere in the world.

Requirements

5–8 years’ experience in communications or a related field
Strong client management and stakeholder engagement skills
Excellent written and verbal communication skills
Solid understanding of commercial and operational processes
Strategic thinker with strong problem-solving instincts
Confident leader who can inspire teams and challenge clients constructively
Deep interest in geopolitics, global affairs, and communications
Ability to work independently and manage multiple priorities

Nice To Haves

Experience working on complex or government-related accounts is a plus
Experience working with government or international organizations
Fluency (spoken, written, or reading) in Arabic or Farsi

Responsibilities

Lead day-to-day management of accounts, ensuring delivery on time and within budget
Build and maintain strong relationships with clients at multiple levels
Anticipate client needs and proactively identify opportunities and risks
Oversee large-scale integrated campaigns (film, digital, multi-channel)
Ensure all work meets the highest standards - on brief and impactful
Shape and refine campaign strategy in collaboration with strategists
Confidently present and discuss strategic and creative work with clients
Push for innovation and continuous improvement in output
Mentor and support junior team members
Foster strong collaboration across creative, strategy, and production teams
Lead by example - driving energy, quality, and accountability across teams
Manage budgets, forecasts, and resource allocation
Prepare and review fee proposals and scope changes
Identify growth opportunities and contribute to new business proposals
Focus on measurable outcomes and campaign effectiveness

Benefits

Competitive salary ($105,000-$125,000)
12 weeks’ full pay for Primary Carers and 6 weeks for Secondary Carers (after one year of service; return requirements apply for subsequent leave) - Applies to birth, adoption, and surrogacy
Up to 10 days’ paid fertility leave per year (5 per cycle)
2 days’ paid leave for new grandparents
$2,500 annual interest-free parental loan
$6,000 interest-free fertility treatment loan
Three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)
$0 employee-cost dental and vision
10 days’ health leave per year (mental and physical)
24/7 mental health support through Self Space
Wellhub subscription
401(k) match (3% after 3 months; 4% after 1 year)
Pre-tax commuter benefits
10 days’ paid military leave
Full pay for jury duty (state/city payments declined)
Uber/taxi home after 9:30pm
23 days’ PTO (with 3 discretionary carryover days; CA/CO policies follow state mandate)
10 federal holidays, plus the day after Thanksgiving
Option to swap 2 federal holidays (excluding Thanksgiving and the day after)
Office closed between Christmas and New Year
10 days’ special emergency leave (including bereavement)
10 days’ volunteering leave (5 paid, 5 unpaid)
Half-day for blood donation
Work from anywhere for up to 2 weeks per year (subject to approval)
$300 annual cultural stimulation allowance (accrued monthly; available after 90 days)
Weekly Thursday happy hour
Mentorship and Buddy programmes