Account Supervisor / Agency Client Services

The EGC Group•Melville, NY

5d•Hybrid

About The Position

As an Account Supervisor, you will be the key relationship manager for the client. You will be responsible for both strategy and execution, and manage a group of accounts. This position requires marketing planning and skills that are necessary for making proactive suggestions to grow a client’s business. This role will also draw on project management skills, including project briefing, scope and management.

Requirements

5-to-7 years’ experience working in a mid-sized advertising agency environment
Experience working with consumer and retail brands, B2B, healthcare or higher ed
Bachelor’s degree in Marketing, Communications, or related field
Analytical and logical; standard strategic marketing skills (competitive assessment, industry analysis, SWOT, etc.)
Experience in Google Analytics
The ability to work in a “team structure” that fosters collaboration
Having an energetic attitude and being passionate about your career
A proactive and positive workstyle

Responsibilities

Managing the client relationship and acting as the lead point of contact
Developing a deep understanding of each client’s business, industry, and competition.
Bringing strategic and innovative ideas to clients and working with the EGC team to execute them.
Leading weekly client status calls, quarterly business reviews, and other client meetings.
Leading the development of integrated marketing plans across multiple channels.
Interpreting results from various analytics sources to ensure that each client’s goals are being met, and being able to identify areas for improvement.
Seeking opportunities to advance the client relationship and identify new business opportunities.
Managing overall account profitability, including approving and tracking agency hours and identifying potential issues, as well as opportunities.
Serving as quality control for all deliverables.
Guiding the client through the media landscape, serving as a consultant on industry changes and news.