Account Manager, Client Services

Ovative Group•Minneapolis, MN

6d•$90,000 - $132,000•Hybrid

About The Position

The Account Manager, Client Services role at Ovative Group offers the right candidate the opportunity to take on an early stage, leadership role at a fast-growing company that has the highest standards for talent and client success. The ideal candidate will be highly analytical, hold strong client management and communication skills, and have experience leading strategies across cross-functional teams to drive business impact. This position will play a pivotal role in helping Ovative continue its journey toward measuring and optimizing media to the true enterprise impact, not solely ecommerce value.

Requirements

5+ years of experience directly responsible for leading cross-functional business strategies through clear communication, structured problem solving skills, and project management ownership
Strong analytical skillset with experience analyzing and leveraging large datasets on a daily, weekly, monthly basis to inform strategic recommendations and action
Ability to drive in ambiguous environments, applying structure to open ended challenges and navigating through to drive client impact
Experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or other marketing discipline
Experience managing direct reports
Client management experience
Applicants must be legally authorized to work in the United States for any employer on a full-time basis, without current or future need for visa sponsorship. Ovative is unable to sponsor or take over sponsorship of an employment visa for this position.

Nice To Haves

Recent hands-on media planning and buying experience across digital and traditional channels — particularly in paid social, programmatic, search, and/or video (including linear TV)
Experience working in or with a digital agency environment, managing day-to-day execution and optimization of media campaigns
Strong understanding of cross-channel media strategy — integrating brand awareness (upper funnel) and direct response (performance) objectives
Ability to bridge strategic account leadership with tactical media know-how, guiding both clients and internal teams

Responsibilities

Cross-functional strategy & thought leadership
Drive forward multi-channel digital media strategies and roadmaps that align with client program growth goals
Manage documentation and tracking of account priorities on a weekly, monthly, and quarterly basis
Be the expert on marketing budgets, media mix, and performance KPIs, at a broad and channel-specific level, to support account-wide strategy, problem solving & decision making
Lead regular and ad hoc performance analyses and translate into clear insights to communicate to clients
Lead cross-functional performance-based marketing strategy projects by providing media expertise and thought leadership
Lead and provide structure to problem-solving sessions to help determine the problem at stake, the results needed, and the most effective route to get there
Keep abreast of emerging digital marketing trends and technologies
Client relationship management
Develop, manage and grow relationships with some of Ovative Group’s largest clients by engaging on a regular basis with day to day and senior client leaders, partnering to develop client growth strategies, and delivering great enterprise media outcomes that drive client objectives
Become an extension of the client’s team by having a deep understanding of their business, industry, metrics & team, and striving to be the best interaction of their day
Effectively manage client relationships and establish trust and credibility
Team leadership and employee development
Lead cross-functional teams of subject matter experts focused on driving results for clients, retaining and growing assigned accounts
Foster a culture of open communication and 360-degree feedback
Manage direct reports and contribute to a development culture that recruits and develops world class talent

Benefits

Access to all office spaces in MSP, NYC, and CHI
Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams
Generous paid vacation policy
401k match program
Top-notch health insurance options, inclusive of same sex partners
Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs
Monthly stipend for your mobile phone and data plan
Sabbatical program
Charitable giving via our time and a financial match program
Shenanigan’s Day