Account Supervisor

VaynerMedia LLC•New York, NY

2d•$90,000 - $105,000•Hybrid

About The Position

The Account Supervisor is responsible for supporting the day-to-day management and organization of specific projects, as well as overall account management. This role involves daily operational tasks and requires meticulous attention to detail. The Account Supervisor will establish strong client relationships by demonstrating a deep understanding of the client's business and competitive landscape, and by acting with integrity in all situations.

Requirements

Running internal and external meetings and ensuring agreements are met.
Ensuring that projects meet client-, agency-, and regulatory requirements.
Managing budgets and timelines effectively.
Managing productions and working with management at all levels.
Providing supervision and mentorship of SAEs, AEs.
Participating in strategic initiatives to develop expertise.
Supporting and learning from VP-Account Director.
Fostering productive relations across multi-disciplined IAT.
Solid presentation skills (verbal, written, visual) to deliver strategic social counsel.
Ability to partner with creative and media teams to develop strong stories.
Mastery of presentation software (Powerpoint, Keynote, Google Slides).
Intermediate knowledge of Spreadsheet (file based) software (excel, Google Sheets).
Knowledge of Advertising Research industry nomenclature (can understand Millward Brown or MMM Studies).
Well versed in VM finance process and client financials.
Willingness to perform any task required, demonstrating scalability.

Nice To Haves

Experience in the advertising or media industry.
Experience with VaynerMedia's specific offerings.

Responsibilities

Builds and maintains client relationships as the lead on day-to-day delivery of specific project/campaign objectives.
Responsible for interacting with Brand Managers/Assistant Brand Managers and comfortable in meetings with Senior Brand Manager level and above.
Maintains a comprehensive understanding of clients’ businesses and categories, translating business problems into digital strategies and solutions.
Works with clients, platform representatives, and partner agencies to coordinate inter-agency planning processes for integrated marketing strategies.
Develops brand-specific strategies focused on the digital and mobile consumer.
Maintains a strong working knowledge of creative and media across major digital and social channels, including common marketing principles and social media platform ecosystems.
Ensures all initiatives align with the overall business strategy.
Demonstrates strong understanding of Integrated Agency Teams (IATs)/Integrated Marketing Communications (IMCs) and presents VaynerMedia strategically.
Identifies threats from other agencies and manages them appropriately.
Possesses practitioner-level marketing knowledge, with a specialty in online multimedia and advertising/media buying trends.
Maintains a strong understanding of social media specs and platform capabilities.
Understands all of VaynerMedia's offerings (Experience, VSolutions, UX, Talent, etc.) and knows when to utilize these teams.
Maintains working knowledge of current video viewability standards.
Possesses Influencer Marketing Knowledge.
Possesses Emerging Tech Knowledge.
Possesses PR Knowledge.
Manages day-to-day projects, ensuring effective collaboration and execution.
Acts as a resource to team members, focusing on enabling their success and contributing to team health and culture.
Identifies team issues/deficiencies and raises them to senior team members.
Manages upwards to direct manager and knows when to leverage senior leadership.
Delegates to junior team members, demonstrating clear understanding of process and campaign management.
Develops trust, motivates, and mentors teams.
Partners with department leads to optimize collaborative processes and fosters a culture of empathy and partnership.
Communicates clearly with Strategy, Creative, IPM, and Media teams, providing client feedback and strategic points of view.
Anticipates production costs, logistics, potential issues, and feasibility within client budgets.
Tracks and communicates client relationship health to leadership.
Leads client communications regarding campaign finances and billing.
Ensures all scopes and schedules are completed and signed in a timely manner.
Contributes to the growth and stability of VaynerMedia by making decisions that benefit the company.
Understands the importance of burn reports for business growth and efficiency.