Account Strategist

Go Fish Digital

About The Position

The Account Strategist plays a key role in managing the execution and performance of client marketing programs. This position is responsible for owning day-to-day account operations, coordinating across internal teams, and contributing to performance-driven strategies. This role represents a transition from executional support to strategic contribution. The Account Strategist is expected to not only manage workflows and client communication, but also begin connecting performance data to insights, recommendations, and client goals. The ideal candidate is confident managing multiple priorities, comfortable operating in fast-paced environments, and able to bring clarity and structure to evolving client needs. They are a strong communicator, a reliable partner to both clients and internal teams, and are actively developing their strategic thinking.

Requirements

  • Bachelor’s degree required
  • 5 or more years of experience in account management, marketing, or related field
  • Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
  • Experience managing multi-channel campaigns and client relationships
  • Strong organizational and project management skills
  • Ability to manage multiple priorities in fast-paced, evolving environments
  • Clear and confident communication and presentation skills
  • Foundational analytical skills with the ability to identify insights
  • Working knowledge of marketing KPIs and performance drivers
  • Strong attention to detail and accountability for assigned work
  • Collaborative mindset with the ability to work cross-functionally
  • Proactive, solutions-oriented approach to problem solving

Nice To Haves

  • Agency experience preferred
  • Experience working with e-commerce and/or B2B clients is a plus
  • Hands-on media execution experience is a plus
  • Experience with tools and ad platforms, including Google Analytics, Google Ads, Google Search Console, SEMRush, Klaviyo, Meta Ads, ClickUp, etc., is a plus

Responsibilities

  • Serve as a day-to-day client contact, managing communication, follow-ups, and requests with minimal oversight
  • Build strong working relationships through consistent, reliable execution and communication
  • Lead portions of client meetings, including status updates and reporting walk-throughs
  • Ensure all client requests are clearly communicated and followed through
  • Own execution of timelines, deliverables, and workflows across assigned accounts
  • Manage multiple concurrent workstreams, ensuring deadlines are met in dynamic environments
  • Maintain key account documentation, including trackers, timelines, and reports
  • Proactively identify risks to timelines or deliverables and escalate when needed
  • Support budget and scope tracking at a project level
  • Begin connecting performance data to campaign strategy and client objectives
  • Contribute to reporting, including drafting insights and recommendations
  • Partner with media and analytics teams to ensure data is accurate and actionable
  • Support optimization efforts based on performance trends
  • Coordinate with other departments, including web development, media, creative, and analytics teams to ensure aligned execution across channels
  • Develop project, creative, and media briefs with increasing independence
  • Communicate client feedback clearly and ensure it is reflected in deliverables
  • Help ensure internal teams are aligned on priorities, timelines, and expectations
  • Review deliverables to ensure accuracy, completeness, and alignment with strategy
  • Ensure feedback and updates are implemented correctly and efficiently
  • Maintain high standards for quality while managing multiple deliverables
  • Continue developing a stronger understanding of marketing strategy, performance metrics, and channel dynamics
  • Demonstrate ability to connect execution to outcomes and business impact
  • Take initiative in identifying improvements and contributing ideas
  • Actively seek feedback and apply it to improve performance and impact
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