Account Strategist

Emberos•El Segundo, CA
•$135,000 - $160,000

About The Position

emberos exists to bring predictive intelligence and clarity to a world where AI is already shaping decisions. We help brands understand how AI interprets and represents them at the moment of discovery and how that understanding compounds over time. By revealing emerging patterns before assumptions harden into belief, we give leaders foresight into what is taking shape and the ability to act early. This is not just monitoring. It's predictive intelligence designed for an AI-mediated world. As AI increasingly defines what people see, trust, and choose, emberos serves as a grounding force for truth by bringing clarity to how meaning forms today and how it evolves tomorrow. We're a small, fast-moving team building something foundational, and we're looking for people who want to shape what comes next.

Requirements

  • 4-6+ years in a client-facing strategic role (e.g., management consulting, brand or marketing strategy, agency account leadership, or enterprise customer success accountable for outcomes).
  • A record of growing accounts, with demonstrable influence on revenue expansion or net revenue retention.
  • Credibility with senior marketing leaders, with experience working directly with CMOs, brand leaders, or equivalent executives.
  • A strong written point of view, capable of turning signal, data, and complexity into a clear argument for senior executives.
  • Fluency, or the ability to become fluent quickly, in AI-driven discovery (AI search, LLMs, answer engines).
  • Comfort with data and technical teams, able to read dashboards, separate signal from noise, and translate findings into recommendations.
  • Direct communication style, comfortable delivering potentially uncomfortable truths to clients.
  • Commercial mindset, understanding the link between creating value and account expansion.
  • Willingness to share insights and patterns generously with product, engineering, and the rest of the team.
  • Ability to build trust quickly and maintain it through difficult conversations.

Nice To Haves

  • Experience in film, entertainment, consumer, or other categories where launches and release calendars shape brand strategy.
  • Experience at an early-stage company building processes.
  • Experience in programmatic advertising, agency, or SEO/geo.

Responsibilities

  • Own a portfolio of brand clients and the strategy that turns emberos from a platform they use into an advantage they rely on.
  • Form the point of view, set the account strategy, decide where and when we deploy, and connect the signals we see to decisions the client should make next.
  • Maintain a rolling 90-day plan tied to the moments that matter: launches, release calendars, campaign windows, pipeline cycles, and shifts in the market.
  • Manage client relationships after the sale, including kickoffs, weekly working sessions, quarterly reviews, and executive briefings.
  • Determine what we deploy, when we deploy it, and why it matters, building the rationale with the client and aligning the work internally.
  • Identify opportunities for expansion and growth within client accounts, carrying a soft quota on net new ARR.
  • Manage the client's perception of emberos, ensuring strong relationships that lead to renewals, expansion, and referrals.

Benefits

  • Help define AI Brand Management, an entirely new category.
  • Become a trusted strategic partner to clients navigating AI's impact on discovery, reputation, and brand performance.
  • Turn complex AI data and insights into clear recommendations, opportunities, and action.
  • Work closely with product, sales, and engineering to shape solutions.
  • Build deep relationships with senior brand and agency leaders.
  • Join a small, high-impact team where decisions directly influence company growth.
  • Opportunity to combine strategic thinking, client partnership, and emerging technology.
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