Account Specialist - Emerging Markets
About The Position
The Account Specialist - Emerging Markets serves customers by completing new account setup, preparing quotations, entering orders, resolving customer complaints, and providing top-notch customer service. The role contributes to customer retention by strengthening and developing relationships with existing and new customers, while also developing prospects and building new accounts. The position conducts detailed account analysis to develop action and development plans for specified accounts, determines material layouts and associated processing costs, and executes outbound sales campaigns. It contacts prospective customers, maintains regular communication with existing accounts, monitors market trends to adjust sales efforts, and collects and shares relevant sales intelligence from sales activities, including entering information into the system and communicating it to relevant company parties. The role also provides backup for teammates.
Responsibilities
- Complete new account setup, prepare customer quotations, enter orders, resolve customer complaints, and provide customer service.
- Strengthen and develop relationships with existing and new customers to contribute to customer retention.
- Develop prospects and build new accounts.
- Conduct detailed account analysis and develop action and development plans for specified accounts.
- Determine material layouts and associated processing costs.
- Execute outbound sales campaigns.
- Contact prospective customers and maintain regular communication with existing accounts.
- Monitor market trends and adjust sales efforts accordingly.
- Collect, enter, and disseminate relevant sales intelligence from sales activities to appropriate company parties.
- Provide backup for teammates.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
