Account Specialist

Humina Resource • Compton, CA

63d • Onsite

About The Position

Due to new account acquisitions, we are expanding our team and seeking a dedicated Account Specialist / Customer Service Representative. After completing training, you will be responsible for managing three accounts (primarily in Japanese). During the training period, you will gain hands-on experience in warehouse operations, including order processing, picking, packing, and shipping. This will equip you with the skills to provide effective logistics solutions to clients in the future. This is a fast-paced growth environment where employees have been promoted to Assistant Manager within six months. We welcome those with strong software skills and innovative ideas.

Requirements

• Professional-level Japanese proficiency
• Ability to lift up to 20 lbs (e.g., boxes containing iron cookware)
• Basic Excel skills (formulas required; VLOOKUP preferred)
• Willingness to work up to 1 hour of overtime per day during the holiday season

Responsibilities

• Coordinating vendor arrangements (tracking shipments via phone)
• Handling customer service inquiries
• Communicating with headquarters in Japan
• Managing shipping and receiving orders, forwarding procedures
• Updating internal systems
• Troubleshooting and improving system operations
• Overseeing warehouse operations and shipping processes
• Preparing shipping documents for different destinations
• Generating shipping lists based on order data
• Managing inventory movements
• Performing picking, packing, and labeling
• Inventory management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed