Account Specialist

Trak Group•Fairfield, OH
•Onsite

About The Position

Trak group is partnering with a growing client seeking an Entry-Level Account Specialist to manage and support the company’s Amazon account for one of its key consumer brands. This is an excellent opportunity for someone looking to begin a career in eCommerce and account management, with comprehensive training provided. The ideal candidate is curious, organized, and eager to learn. This person will work within a small, collaborative team where they will have the opportunity to take ownership, solve problems, and contribute directly to the growth and success of the Amazon business.

Requirements

  • Strong desire to learn and develop within eCommerce and account management.
  • Excellent organizational and prioritization skills.
  • Ability to work effectively in a fast-paced environment.
  • Comfortable working through ambiguity and creating structure when needed.
  • Strong problem-solving and critical-thinking skills.
  • Proactive communication style.
  • Ability to take ownership of responsibilities and follow through on commitments.
  • Collaborative, team-oriented approach.
  • Curious mindset with a willingness to ask questions and learn new processes.
  • Ability to adapt as priorities and business needs change.

Nice To Haves

  • Interest in Amazon, eCommerce, digital retail, or consumer products.
  • Previous internship, academic, or professional experience involving account management, business, marketing, sales, or eCommerce.
  • Experience working in a small, collaborative team environment.

Responsibilities

  • Support the day-to-day management of the brand’s Amazon account.
  • Learn and execute established eCommerce and account management processes.
  • Monitor account activities and help identify issues requiring attention or follow-up.
  • Organize and prioritize tasks in a fast-paced environment.
  • Take ownership of assigned responsibilities and follow projects through completion.
  • Identify problems and collaborate with teammates to develop solutions.
  • Communicate proactively regarding priorities, questions, challenges, and progress.
  • Create structure and establish next steps when working through ambiguous situations.
  • Collaborate closely with team members to support account and business objectives.
  • Develop knowledge of Amazon, eCommerce, and the company’s products through hands-on training.
  • Take on additional responsibilities as knowledge and experience grow.
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