Account Specialist

Indium Corporation•New Hartford, NY

31d•$20 - $24

About The Position

The Account Specialist is a front-line customer service contact who is responsible for ensuring that the needs of an assigned group of customers are identified and addressed using specific account strategies.

Requirements

Associates degree and 2 years of related experience, or the equivalent combination of education and experience
Strong organizational skills
Ability to work well with others
Ability to work independently with verbal or written instructions
Ability to work basic math calculations
PC experience; ability to use keyboard accurately and efficiently to enter data
Ability to perform under pressure
Ability to develop an understanding of Indium products and services

Responsibilities

Maintain and grow current business by developing and nurturing current accounts
May actively seek and pursue new business opportunities
Address incoming telephone calls, faxes, emails and any other communication in a timely manner
Quote prices, lead times, credit terms to customer per established guidelines
Follow up on quotes to close business or to determine the reason an order will not close
Review and accept sales contracts including changes and expedites
Manage customer accounts receivables to ensure that customers can place and receive orders easily
Accurately enter necessary information into corporate databases
Demonstrate an understanding of products and services
Provide support to other Inside Sales team members as scheduled or as needed
Attend training as needed or assigned
Perform other duties or special project as assigned