Professional, Sports Marketing, Account Specialist, Jordan

Nike•Beaverton, OR

About The Position

NIKE, Inc. is seeking an Account Specialist to join the Jordan Sports Marketing team, focusing on basketball athletes and teams. This role is crucial for delivering premium, white-glove experiences that strengthen athlete relationships and embody the brand's athlete-first strategy. The ideal candidate is service-minded, relationship-driven, and passionate about product, with a strong affinity for basketball, sport, fashion, style, and culture. This position requires a team-first attitude, pace, precision, creativity, follow-through, and calm execution. The Account Specialist will manage end-to-end contractual servicing needs, including communication, financial tracking, product allocations, and delivery coordination, partnering with various cross-functional teams to ensure athletes receive the right product at the right time and within budget. This role is about building meaningful athlete connections through product, service, and consistent brand representation.

Requirements

Bachelor’s degree, or equivalent experience, in Business, Sports Marketing, or a related field.
3+ years of successful experience in Sports Marketing, marketing, talent, production management, operations, product servicing, or a related function building relationships to support business and marketing strategies.
3+ years of account, service, operations, or project management experience.
Demonstrated verbal and written communication skills, including meeting facilitation and presentation.
Proficiency in SAP is critical.
Strong understanding of Jordan Brand product, apparel and footwear product processes, basketball culture, sport, fashion, style, and the broader sports and fitness industry.
Ability to handle high-profile communication, athlete service needs, and contractual obligations with discretion and professionalism.
Demonstrated ability to effectively manage budgeted product allotment.
Ability to collaborate with a wide range of partners including Product, Finance, Operations, field staff, Athlete Experience, Athlete Insights, Brand Marketing, Communications, and program administrators.
Ability to prioritize multiple time-sensitive macro and micro priorities and communicate updates with clarity, including difficult news when necessary.
Strong attention to detail and passion for basketball, sport, athletes, product, style, and culture.

Nice To Haves

PowerPoint, Excel, Microsoft Office, and Mac Keynote experience preferred.

Responsibilities

Serve as a primary point of contact for Jordan Sports Marketing representatives and external partners to fulfill basketball athlete and team product needs.
Deliver exceptional, personalized service for assigned basketball athletes and team assets, supporting both on-court and off-court product needs.
Support premium athlete experiences across key relationship moments, including product seeding, brand moments, integrations, events, and athlete journey touchpoints.
Build meaningful athlete connections through thoughtful service, proactive communication, and strong follow-through.
Represent Jordan Brand through every athlete touchpoint with a service-first mindset and attention to detail.
Act as a product resource for basketball service needs, high-visibility moments, seasonal product priorities, and athlete-relevant assortments.
Provide white glove product curation and styling recommendations for athletes in partnership with Brand, Athlete Experience, Athlete Insights, Product, and Lead Service Rep teams.
Inventory, organize, allocate, and ship promotional product for assigned athletes and team assets, ensuring timely and accurate delivery.
Track product usage, athlete needs, preferences, and product availability to support proactive planning and service excellence.
Use athlete feedback, style preferences, product insights, and sport culture context to inform servicing recommendations and future planning.
Set up and maintain new accounts within Nike systems, including Aravo and Locker, ensuring accurate and timely data management.
Manage product orders and support accurate forecasting by analyzing trends, athlete needs, and product usage.
Track inventory and ensure product distribution aligns with Jordan Brand priorities, contractual commitments, business strategy, and athlete needs.
Maintain and organize product storage areas to enable seamless product access, delivery, reporting, and athlete servicing.
Manage budgeted product allotment with accuracy, discipline, and clear communication.
Work closely with cross-functional partners to deliver athlete, brand, and business moments including seeding, photo shoots, product integration, events, and key activations.
Partner with Athlete Experience, Athlete Insights, Jordan Sports Marketing field representatives, Brand Marketing, Product, Finance, Operations, and other cross-functional teams to support premium athlete service.
Proactively identify opportunities for service innovation and resolve challenges with speed, clarity, and accountability.
Communicate athlete needs, product feedback, service updates, and relationship context to appropriate internal partners.
Foster a collaborative, high-performance team environment through strong communication, follow-through, and partnership.
Contribute to a team culture rooted in athlete-first service, trust, care, creativity, and excellence.
Support Jordan Sports Marketing’s Fewer, Better & Deeper approach by building meaningful relationships and premium product experiences.
Bring curiosity for basketball, sport, fashion, style, culture, and product into daily work.
Operate with discretion, professionalism, and accountability when supporting high-profile athletes and team assets.