Texas Precious Metals: Account Specialist (Trading Desk)

Texas Precious Metals•Shiner, TX
•Onsite

About The Position

Texas Precious Metals is seeking an outgoing, detail-oriented, trustworthy team member to assist clients through both precious metals buying and liquidation processes. This high-trust position demands a strong understanding of client relations, continued attention to market dynamics, and commitment to excellence in service and operations.

Requirements

  • Strong communication skills—both verbal and written
  • Intermediate proficiency with Microsoft Office
  • Sound judgment and problem-solving abilities
  • Self-motivated team player with a strong sense of responsibility
  • Clean and professional appearance
  • High learning agility and drive to become a subject matter expert
  • Highly detail-oriented, dependable, and ethical

Nice To Haves

  • Some college coursework preferred
  • Experience in non-commissioned sales and or customer service preferred
  • Finance market knowledge beneficial but not required

Responsibilities

  • Deliver exceptional customer service in person, over the phone, and via email
  • Achieve and maintain expert-level knowledge of our precious metals products and market trends
  • Negotiate and execute client orders using discretion and judgment
  • Oversee and ensure prompt processing of abnormal or complex orders
  • Serve as the go-to expert on product, inventory, and shipment questions
  • Assist and represent clients through the entire purchase and liquidation order lifecycles.
  • Assist with daily business operations and ad hoc responsibilities
  • Travel occasionally (less than 10%)
  • All other duties as assigned by management

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Time Off
  • Profit Sharing
  • Counseling
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