Account Specialist - Business Operations

University of Northern Iowa Alumni and FoundationLexington, MA
Onsite

About The Position

Under general supervision, manages complex payroll and leave processes for all employee categories by maintaining and auditing accrual balances, monitoring time and attendance accuracy, and processing payroll-related adjustments in compliance with university policies, collective bargaining agreements, and state regulations. This role also reconciles payroll and leave data, coordinates third-party deductions, supports system testing and upgrades for time and absence modules, and prepares required payroll reports for internal and external agencies. The Account Specialist serves as a primary payroll resource for employees and departments by resolving timekeeping and accrual inquiries, ensuring accurate electronic payment elections, supporting payroll document management, and providing responsive customer service across Student, Merit, Professional & Scientific, and Faculty payroll functions.

Requirements

  • Five years of clerical office experience, including three years of experience with bookkeeping procedures, or any combination of directly related post high school education in an accredited school and directly related clerical experience which totals five years.

Responsibilities

  • Manages complex payroll and leave processes for all employee categories.
  • Maintains and audits accrual balances.
  • Monitors time and attendance accuracy.
  • Processes payroll-related adjustments in compliance with university policies, collective bargaining agreements, and state regulations.
  • Reconciles payroll and leave data.
  • Coordinates third-party deductions.
  • Supports system testing and upgrades for time and absence modules.
  • Prepares required payroll reports for internal and external agencies.
  • Serves as a primary payroll resource for employees and departments.
  • Resolves timekeeping and accrual inquiries.
  • Ensures accurate electronic payment elections.
  • Supports payroll document management.
  • Provides responsive customer service across Student, Merit, Professional & Scientific, and Faculty payroll functions.

Benefits

  • Excellent benefits for eligible non-temporary positions.
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