Account Solution Engineer, Federal Region (All Levels)

Salesforce • Mclean, VA

21h • Remote

About The Position

Salesforce is seeking a Solution Engineer for its Public Sector high-leverage 'acceleration' function for Government. This role sits at the intersection of pre-sales and delivery, helping customers transition from interest and pilots to production-grade solutions with measurable usage and value, and then scaling what works through reusable assets and enablement. As a Solution Engineer, you will be a customer-facing technical trusted advisor and hands-on builder, leading technical discovery, shaping and executing proof points for customer environments, guiding production readiness, and establishing a clear path to activation and consumption. This role blends executive presence with deep, full-stack technical skills across Salesforce, modern data architectures, and AI. The SE builder is focused on helping customers accelerate time to value with Salesforce technology (Apps + Data + AI + Trust). You will serve as a definitive SME for our government solutions and guide customers across the lifecycle—from technical evaluation and close through activation, adoption, and expansion.

Requirements

• 7+ years customer-facing solution/technical architecture (pre-sales, consulting, implementation) with increasing scope/influence.
• Hands-on Agentforce (AI), Data Cloud, and Platform builder who can prototype and unblock (deep expertise with platform patterns; building workflows/automation and guiding agent build and data 360 best practices).
• Agentic + AI fluency: practical understanding of LLMs, RAG/grounding, evaluation concepts, agentic engineering tools and how agentic systems behave in production (safety, reliability, governance).
• Deep discovery + MVP scoping: ability to run technical & business discovery to define MVP agentic use cases, success metrics, and a feasible execution plan.
• Executive + technical communication: able to lead whiteboards and communicate with developers and C-suite with equal fluency—translate architecture to outcomes/ROI.
• Proven POC/pilot leadership: designs time-boxed proof points with measurable success criteria and clean transition to production lanes.
• Growth mindset: willingness to continually sharpen technical/advisory skills through required enablement, labs, courses, and certifications.

Nice To Haves

• Strong engineering depth: Apex and Lightning Web Components (or equivalent) and comfort operating across the SDLC; experience with “vibe coding” tooling is a plus.
• Experience with agentic engineering tools (Cursor, Claude Code, Agentforce Vibes, etc)
• SQL and/or Python proficiency (Jupyter/pandas helpful) and comfort with modern cloud data platforms/analytics tooling (Snowflake/Databricks/BigQuery; Tableau/Looker/Power BI).
• Experience with other agent platforms (e.g., Gemini/Agentspace or similar) and broader AI automation implementations.
• Consumption/business modeling: understands consumption levers and can map anticipated consumption spend from architecture/usage patterns (especially valuable for internal candidates).
• Public Sector background: Federal Civilian, DoW, Aerospace, Intel experience strongly preferred.

Responsibilities

• Design and run workshops, demos, and time-boxed POCs/pilots—scope the work, define success metrics, execute, and deliver a clean handoff to production lanes
• Lead deep technical + business discovery to scope POC use cases—translate outcomes/ROI into an executable architecture and activation plan
• Build secure, scalable Agentforce + Data Cloud + Applications solutions to validate technical feasibility and production readiness.
• De-risk the path to value—assess feasibility across data, security/compliance, orchestration, and operational readiness to ensure the selected use case can scale and be adopted by real users
• Serve as an expert technical overlay for internal teams and customers—accelerate scalable POC builds while enabling reusable patterns, guardrails, and enablement to the broader team.
• Work closely with Product, FDE, and cross-OU SMEs to continuously sharpen technical depth, close skill gaps, and influence roadmap through structured feedback loops.
• Identify automation and process improvement opportunities—intake both process and technical requirements to remove friction and accelerate activation
• Own a crisp POC→customer transition—hand off to accountable delivery lanes (customer CoE, SI, ProServ, FDE) and execute clean transfer to ensure durable activation and scalable outcomes
• Build reusable accelerators (POC assets, playbooks, best practices) and enable others to scale delivery
• Drive Voice of the Customer into Product; inform messaging/plays with Product Marketing

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed