Account Solution Engineer, Federal Region (All Levels)

Salesforce • Washington, DC

1d • Remote

About The Position

Salesforce is seeking Trailblazers passionate about AI, innovation, and driving business and world betterment through its AI CRM. This role is part of Salesforce’s Public Sector high-leverage ‘acceleration' function for Government, operating at the intersection of pre-sales and delivery to help customers transition from interest and pilots to production-grade solutions, ensuring measurable usage and value, and then scaling successes through reusable assets and enablement. The Account Solution Engineer is a customer-facing technical trusted advisor and hands-on builder, responsible for leading technical discovery, shaping and executing proof points, guiding production readiness, and establishing a clear path to activation and consumption. This role blends executive presence with deep, full-stack technical skills across Salesforce, modern data architectures, and AI.

Requirements

• 7+ years customer-facing solution/technical architecture (pre-sales, consulting, implementation) with increasing scope/influence.
• Hands-on Agentforce (AI), Data Cloud, and Platform builder who can prototype and unblock (deep expertise with platform patterns; building workflows/automation and guiding agent build and data 360 best practices).
• Agentic + AI fluency: practical understanding of LLMs, RAG/grounding, evaluation concepts, agentic engineering tools and how agentic systems behave in production (safety, reliability, governance).
• Deep discovery + MVP scoping: ability to run technical & business discovery to define MVP agentic use cases, success metrics, and a feasible execution plan.
• Executive + technical communication: able to lead whiteboards and communicate with developers and C-suite with equal fluency—translate architecture to outcomes/ROI.
• Proven POC/pilot leadership: designs time-boxed proof points with measurable success criteria and clean transition to production lanes.
• Growth mindset: willingness to continually sharpen technical/advisory skills through required enablement, labs, courses, and certifications.

Nice To Haves

• Strong engineering depth: Apex and Lightning Web Components (or equivalent) and comfort operating across the SDLC; experience with “vibe coding” tooling is a plus.
• Experience with agentic engineering tools (Cursor, Claude Code, Agentforce Vibes, etc).
• SQL and/or Python proficiency (Jupyter/pandas helpful) and comfort with modern cloud data platforms/analytics tooling (Snowflake/Databricks/BigQuery; Tableau/Looker/Power BI).
• Experience with other agent platforms (e.g., Gemini/Agentspace or similar) and broader AI automation implementations.
• Consumption/business modeling: understands consumption levers and can map anticipated consumption spend from architecture/usage patterns (especially valuable for internal candidates).
• Public Sector background: Federal Civilian, DoW, Aerospace, Intel experience strongly preferred.

Responsibilities

• Design and run workshops, demos, and time-boxed POCs/pilots, including scoping, defining success metrics, execution, and delivering a clean handoff to production lanes.
• Lead deep technical and business discovery to scope POC use cases, translating outcomes and ROI into an executable architecture and activation plan.
• Build secure, scalable Agentforce, Data Cloud, and Applications solutions to validate technical feasibility and production readiness.
• De-risk the path to value by assessing feasibility across data, security/compliance, orchestration, and operational readiness to ensure scalability and adoption.
• Serve as an expert technical overlay for internal teams and customers, accelerating scalable POC builds while enabling reusable patterns, guardrails, and enablement for the broader team.
• Work closely with Product, FDE, and cross-OU SMEs to continuously sharpen technical depth, close skill gaps, and influence roadmap through structured feedback loops.
• Identify automation and process improvement opportunities by taking in both process and technical requirements to remove friction and accelerate activation.
• Own a crisp POC to customer transition, handing off to accountable delivery lanes (customer CoE, SI, ProServ, FDE) and executing a clean transfer for durable activation and scalable outcomes.
• Build reusable accelerators (POC assets, playbooks, best practices) and enable others to scale delivery.
• Drive Voice of the Customer into Product and inform messaging/plays with Product Marketing.

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed