Account Setup Coordinator ( Fleet)

U.S. Bank•Minneapolis, MN

9d•Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. As an Account Setup Coordinator, you will be part of an experienced team with multidisciplinary responsibility. Your attention to detail and ability to work efficiently will be essential in ensuring the requests are completed accurately and in compliance with standard policies. Analyzing requests, providing directions, and building customers within various systems. Maintenance of required procedures, documentation, and evidence to enable audit trails.

Requirements

Bachelor's degree, or equivalent work experience
Three to five years of clerical and/or customer service experience
Ability to multitask and meet established deadlines in a dynamic work environment.
Demonstrated analytical, problem-solving, decision-making, and organizational skills.
Effective customer relations, interpersonal, verbal and written communication skills.
Proficient computer skills using a variety of software packages including Microsoft Office.
Aptitude for identifying and resolving exceptions and interpreting data accurately.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

SQL Management Studio experience a plus.
Participating in or lead/managing projects and carrier meetings.

Responsibilities

Ensure that requests are completed timely, accurately and in compliance with standard policies.
Create the customer structure and accounts within various Systems
Ensure that customers receive quality service for all operational activities supported.
Adheres to corporate policies and procedures and complies with applicable laws and regulations.
Maintenance of required procedures, documentation and evidence to enable audit trails.

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension (all benefits are subject to eligibility requirements)