Account Setup Coordinator

U.S. Bank National Association • Minneapolis, MN

2d • $28 - $37 • Hybrid

About The Position

This Account Setup Coordinator is responsible for working with various areas within the company to successfully implement products and services for customers. Acts as the primary internal contact. Coordinates activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner. Resolves issues relating to missing or conflicting product information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers, operations, bankers and/or legal staff where applicable.

Requirements

• Bachelor's degree, or equivalent work experience
• Five or more years of clerical and/or customer service experience
• General Services Administration (GSA) background screening required to service Federal Government programs.
• Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

• Extensive knowledge of the organization, products, services and systems
• Strong attention to detail to ensure data integrity and consistency across systems
• Ability to stay focused and maintain quality while performing repetitive data entry tasks
• Skilled in managing time effectively to meet daily and weekly requests
• Comfortable working in a structured environments and changing priorities or volume fluctuations
• Demonstrates the ability to enter large volumes of data with minimal errors
• Ability to spot inconsistencies in data and flag them appropriately
• Willingness to support team goals and communicate effectively with internal stakeholders
• Ability to work with multiple systems to complete request
• Good understanding on how to work with excel spreadsheets, pull, review and upload to systems
• Bank industry experience is bonus but not required

Responsibilities

• Work with various areas within the company to successfully implement products and services for customers.
• Act as the primary internal contact for customer implementations.
• Coordinate activities with various departments to ensure timely, accurate, and efficient implementation of customer products and services.
• Resolve issues related to missing or conflicting product information and documentation.
• Communicate and coordinate efforts with customers, sales staff, relationship managers, operations, bankers, and legal staff.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level