Work From Home Account Services Representative
About The Position
AO Globe Life is seeking an Account Services Representative for a fully remote, mission-driven team serving working families nationwide. The role is suited to people who enjoy service-oriented, relationship-driven work, including recent or soon-to-be graduates in business, marketing, or communications. The position involves meeting clients virtually to discuss their needs, guiding them through enrollment and personalized supplemental benefit options, maintaining digital documentation, and providing follow-up communication. Training, mentorship, and professional development are provided, with opportunities for growth into leadership. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried, and includes weekly performance-based pay, potential monthly and quarterly bonuses, and income growth through renewals. Eligible team members may have a 3% equity opportunity. Candidates must provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Before conducting licensed insurance activities, candidates must obtain the appropriate state Life & Health Insurance License and complete applicable pre-licensing coursework, examinations, and state requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, if applicable.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Be comfortable using virtual tools and participating in video meetings.
- Have strong communication and interpersonal skills.
- Be organized, self-motivated, coachable, and comfortable working independently.
- Have reliable high-speed internet and provide a computer or laptop with a webcam.
- Provide a professional remote workspace.
- Be interested in helping others and contributing to a mission-driven organization.
Nice To Haves
- Customer service background is helpful but not required.
Responsibilities
- Walk clients through enrollment clearly and professionally.
- Maintain accurate digital documentation and manage follow-up communication.
- Guide individuals and families through personalized supplemental benefit options.
- Deliver excellent, client-centered service.
- Meet with clients virtually over Zoom to discuss their needs.
- Build strong, long-term client relationships.
- Participate in continued mentorship and team development.
- Complete required training and participate in virtual meetings.
Benefits
- Supportive, people-first team culture.
- Monthly and quarterly bonuses.
- Defined growth path into leadership.
- 3% equity opportunity for eligible team members.
- Full training and licensing support.
- Income growth through renewals.
- 100% remote work with flexible hours.
- Inbound-only client interest; no cold calling.
- Weekly performance-based pay.
- Ongoing mentorship and professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
