Account Services Associate

StoneX Group•Warren Township, NJ
•Hybrid

About The Position

The Account Services Associate supports StoneX’s client onboarding operations, helping deliver an efficient, accurate, and positive experience for prospective clients. The role performs due diligence on new account applications and documents, verifies information, and supports compliance with onboarding requirements, including AML and KYC practices and regulations. It works proactively with Sales, Client Services, and Compliance teams to resolve processing issues and facilitate end-to-end onboarding. The position is based in Warren, New Jersey, and requires working in the office four days per week, with one optional remote day.

Requirements

  • Fluency in Arabic.
  • Able to work between 9:00 a.m. and 5:30 p.m. ET.
  • Able to work in the office four days per week.
  • Previous KYC experience and AML knowledge.
  • Familiarity with Microsoft Windows and related applications.
  • Determined, passionate, and adaptable.
  • Ability to work effectively in a solution-driven team.
  • Organizational and prioritization skills.
  • Ability to multitask and be a proactive team player.
  • Excellent verbal, written, and interpersonal communication skills.
  • Bachelor’s degree or equivalent.

Nice To Haves

  • Experience processing corporate applications and corporate structures.

Responsibilities

  • Perform due diligence on new account applications and documents, verifying information and compliance.
  • Apply knowledge of onboarding practices and AML and KYC regulations; perform related regulatory and reporting tasks when required.
  • Support timely and accurate account processing by working with internal teams to resolve issues and open accounts within service levels.
  • Build relationships and interact effectively with key internal and external clients.
  • Identify gaps in required client documentation for approval of new accounts.
  • Keep team management informed of processing issues and red flags.
  • Assist with internal projects and other individual tasks as delegated.

Benefits

  • A full range of medical, financial, and/or other benefits, depending on the position.
  • May be eligible to participate in an incentive compensation plan, subject to business performance and management recommendations.
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